District Manager

Alsco Uniforms•Lanham, MD

10d

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. The position reports directly to the Service Manager. The District Manager oversees delivery and service routes, manages route schedules and territory coverage, and leads route drivers and service team members. The role also supports consistent customer service, addresses escalated service concerns, and enforces company safety policies, applicable DOT regulations, and operational procedures. The position involves frequent travel within the branch area to customer sites and operating vehicles on public roads. Work takes place in customer locations and loading areas of a typical industrial laundry facility, Service Center, or depot. Physical demands include lifting up to 75 pounds and performing a range of movements and activities such as sitting, standing, walking, driving, grasping, stooping, kneeling, reaching overhead, writing, speaking, and hearing. The role requires recognizing product colors, sizes, and types and accurately counting, adding, and subtracting. Alsco Uniforms describes itself as a global uniform and linen rental industry leader, serving over 350,000 customers across 13 countries. It offers competitive compensation, benefits, and ongoing opportunities for growth. Benefits may vary for positions covered by a collective bargaining agreement. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
At least 1 year of direct leadership or supervisory experience.
Strong communication, customer service, and conflict-resolution skills.
Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
Must be at least 21 years old.
Recognize colors, sizes, and types of products and accurately count, add, and subtract.
Able to meet the stated physical demands, including lifting up to 75 pounds.

Nice To Haves

Successful completion of post-secondary education is considered an asset.

Responsibilities

Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to drive performance and accountability.
Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce company safety policies, applicable DOT regulations, and operational procedures.