District Manager

Torrid•Denver, CO

18d

About The Position

The Torrid District Manager is based in Denver, Colorado, and travels to stores in Colorado, Idaho, Wyoming, and South Dakota. The role leads Store Managers in delivering a superior Torrid Experience to customers and store teams, while coaching, leading by example, and holding teams accountable to work efficiently and maximize store and district sales. The District Manager oversees store and district performance, talent development, sales execution, operational compliance, and the implementation of company initiatives and vision. Torrid describes its culture as welcoming, inclusive, and diverse, emphasizing open dialogue, empowerment, recruiting, training, development, and retention. The company offers competitive compensation and benefits, employee development opportunities, and potential upward mobility.

Requirements

At least 5 years of specialty or apparel management experience.
At least 1–2 years of experience as a District Manager or equivalent.
Knowledge of women's fashion is required.
High school diploma or GED at minimum.
Ability to travel frequently.
Regularly able to sit, stand, bend, and lift or move up to 10 pounds; may occasionally lift or move up to 30 pounds.
Dedication to meeting internal and external customer requirements and responding promptly and thoroughly to customer requests.
Strong communication skills, including the ability to work in a team environment, give honest and direct feedback, and communicate effectively verbally and in writing.
Uphold and further Torrid's culture and values.
Meet deadlines, prioritize appropriately, cope with change, and maintain composure under pressure.
Be accountable for results, proactively approach obstacles, and seek ways to resolve problems and issues.
Be flexible and adaptive to the environment, ideas, changes, and challenges.

Nice To Haves

Knowledge of fashion for Torrid's targeted market and plus-size customer needs.
College degree.
Inquisitiveness and an open mind regarding fashion trends.

Responsibilities

Provide immediate feedback and coaching to ensure teams deliver the Torrid Experience to every customer.
Coach store leaders on effective staff scheduling and monitoring floor coverage to maximize selling.
Ensure store environments appeal to customers and comply with visual merchandising standards.
Hire and retain qualified, career-focused employees who fit the Torrid culture, with the goal of minimizing turnover.
Communicate business objectives and provide store teams with feedback on business and financial results.
Execute the company vision, Torrid initiatives, and day-to-day operations diligently and pragmatically.
Ensure stores comply with company policies and procedures, including operational, merchandising, financial, administrative, compensation, safety, salary, and loss prevention requirements.
Visit each store regularly, provide documented visit recaps at least once per quarter, and audit procedures accordingly.
Ensure stores achieve sales plans and/or comparable-sales goals.
Deliver district KPI performance and manage payroll hours and shrink performance within company guidelines and goals.
Perform other job duties as needed.

Benefits

Competitive compensation.
401(k) with company matching contribution.
Potential to earn company performance-based bonuses.
Comprehensive wellness package, including medical, dental, and vision coverage and a Flexible Spending Account (FSA).
50% employee discount and access to employee-only sales.
Up to 32 paid hours annually for community volunteering.
Tuition reimbursement program.
Employee Assistance Program (EAP), including legal and financial consultations, mental health services, and other personal and family support.
Discounts on entertainment tickets and more.
Subscription to an online learning provider, with certifications and courses taught by industry experts.
Opportunities to work and learn alongside industry-leading executives and to grow, with upward mobility available at all levels of the organization.