District Manager

Alsco Uniforms•Raleigh, NC

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient and high-quality service. This position reports directly to the Service Manager. The role involves frequent travel within the branch area to customer sites and operating vehicles on public roads, in and out of customer locations, and in loading areas of a typical industrial laundry facility, Service Center, or depot. Physical demands include sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs., standing, walking, writing, speaking, and hearing. The role also requires recognizing product colors, sizes, and types, and accurately counting, adding, and subtracting. Employment is contingent upon successful completion of background and safety-sensitive drug screening.

Requirements

  • At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
  • At least 1 year of direct leadership or supervisory experience.
  • Strong communication, customer service, and conflict resolution skills.
  • Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Must be at least 21 years old.
  • Ability to meet the stated physical demands, including lifting up to 75 lbs.
  • Ability to recognize colors, sizes, and types of products and count, add, and subtract accurately.
  • Successful completion of background and safety-sensitive drug screening.

Responsibilities

  • Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
  • Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
  • Lead, coach, and develop route drivers and service team members to drive performance and accountability.
  • Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
  • Promote and enforce company safety policies, DOT regulations when applicable, and operational procedures.
  • Travel frequently within the branch area to customer sites.

Benefits

  • 401 K Plan with Company Match
  • Medical, Dental, Vision, and FSA/HSA
  • Life Insurance and Disability Insurance
  • Vacation, Sick Time, and Holidays
  • Employee Assistance Program (EAP)
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