district manager, Cherry Hill, NJ / Philadelphia, PA
About The Position
The District Manager directs a multi-unit portfolio of Starbucks stores by planning district-level strategies and ensuring consistent implementation. The role focuses on developing Store Managers, creating strong customer experiences, supporting growth across stores, and engaging with local communities. The District Manager leads diverse teams and helps them understand their markets, communities, and customers. The role develops strategies to meet each store’s financial, operational, and customer-service goals while taking individual store strengths and challenges into account. It also includes coaching Store Managers as team leaders, retail operators, and business owners, and providing expertise on customer issues, staffing and management, store operations, and company policies and procedures.
Requirements
- At least 5 years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
- At least 5 years of management experience leading a team of 6 or more, including training and coaching.
- Strong leadership and communication skills.
- At least 3 years of experience in a customer-service-oriented role.
- Experience in a multi-unit environment and knowledge of retail or restaurant industry operations and financial reporting.
- Strong organizational, interpersonal, and problem-solving skills.
- Minimum high school diploma or GED. A college degree in business or a closely related field, or 4 or more years of U.S. military service, may substitute for a portion of the required experience.
- Legal documentation establishing identity and eligibility to work legally in the country of application.
- Ability to work full time, with work regularly exceeding 40 hours per week, including variable hours such as early mornings, evenings, weekends, and/or holidays.
Responsibilities
- Develop district-level strategies to achieve stores’ financial, operational, and customer-service goals.
- Address each store’s unique strengths and challenges.
- Motivate, coach, and develop Store Managers as team leaders, retail operators, and business owners.
- Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.
- Develop diverse teams that understand their markets, communities, and customers.
Benefits
- Medical, dental, and vision insurance
- Basic and supplemental life insurance and other voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays and two personal days per year
- 401(k) retirement plan with employer match for eligible partners
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings and financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources and access to other educational opportunities
- Backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
