District Manager

Wendy's (Delight Restaurant Group)•South Hill, VA

20d•$65,000 - $75,000

About The Position

The District Manager manages daily operations across the District to achieve sales, profits, customer satisfaction, and human resource management objectives while following Company guidelines and ethical business practices. The role creates and maintains an environment focused on delighting every customer. The District Manager oversees staffing, recruiting, recognition, retention, performance feedback, and employee development. They ensure restaurant management training and development, food safety compliance, quality, service, and cleanliness standards, and protection of the Wendy’s brand and Company assets. The role also drives sales and profitability against budgets and prior-year results through marketing plans, product rollouts, budget reviews, cost monitoring, and profit-and-loss analysis. The District Manager uses restaurant operations, budgeting, accounting, and administrative knowledge to support sales growth and profitability.

Requirements

High school diploma required.
Must be at least 18 years old.
Minimum of 5 years of restaurant operations experience in the restaurant industry, or an equivalent combination of education and experience.
Ability to learn and apply Company standard operating procedures and HR policies and procedures.
P&L analysis and corrective-measure skills.
Demonstrated experience in supervisory practices.
Demonstrated experience interviewing and identifying high-performing candidates.
Knowledge of applicable federal, state, and local employment laws.
Ability to execute training and development practices.
Strong PC skills.
Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
Food Safety Certification.

Nice To Haves

College degree.
Multi-unit restaurant management experience.

Responsibilities

Ensure proper staffing levels and diversity of the management workforce, and monitor crew and management labor availability.
Maintain recruiting, recognition, and retention systems for restaurant management and develop staffing plans that support management stability.
Ensure timely performance feedback, performance management, and performance reviews.
Develop subordinates and provide restaurant management training and development using established systems and practices.
Achieve certified training restaurant goals.
Ensure food safety procedures comply with Company policies and health and sanitation regulations, taking corrective action when needed.
Conduct working restaurant visits with restaurant management to improve quality, service, and cleanliness across all day parts, including food product quality.
Monitor customer service standards and implement corrective actions as required.
Protect the Wendy’s brand and Company assets by ensuring compliance with Company policies and procedures.
Evaluate store performance at specified intervals using the Company inspection form, and coach or retrain managers as needed.
Maximize sales against budget and prior-year results, including monitoring and executing national and local marketing programs.
Develop local restaurant marketing plans and manage assigned restaurant requirements for new product rollouts and procedures.
Maximize profit against budget and prior-year results by reviewing restaurant budgets, monitoring food and labor costs, and using profit-and-loss statements to track results and implement corrective actions.
Apply restaurant operations, budgeting, accounting, and administrative knowledge to maximize sales growth and cost analysis for profitability.
Perform other duties as assigned or required.