District Manager

HMC•Tucson, AZ

24d

About The Position

Hotel Management & Consulting is seeking a District Manager to lead and oversee numerous hotel properties. The role covers property financial and operational management, sales and marketing, team leadership, guest satisfaction, security, and compliance with company procedures. The company describes its culture as performance-based, balancing hard work with respect for personal life, and offers advancement based on merit within a small, efficient hospitality team. Local candidates are preferred. The position is at will and is not an employment contract. The company is an equal opportunity employer, participates in E-Verify following a favorable hiring decision, and maintains a drug-free workplace.

Requirements

At least 5 years of experience in hotel general management.
Ability to multitask.
Strong verbal, written, and organizational skills.
Ability to meet the stated physical requirements, including frequently sitting, standing, talking, and hearing; prolonged standing; repetitive ladder and stair climbing, kneeling, and squatting; and repetitive lifting, pushing, and pulling up to 50 pounds. The role also occasionally requires lifting office products and supplies up to 20 pounds.

Nice To Haves

Bachelor's degree or equivalent experience.
At least 1 year of experience in marketing, outside sales, or business development.
Local candidates preferred.
Bilingual English/Spanish preferred.

Responsibilities

Develop, administer, and control revenue and expense budgets.
Manage monthly inventories, including ordering and receiving goods.
Analyze profit and loss and general ledger statements, and submit timely P&L variance reports.
Review hourly employee hours and address issues with general managers.
Review and approve transmittals, front office paperwork, and reports.
Authorize direct-bill accounts with a supervisor and monitor accounts receivable administration.
Maintain vendor relationships.
Facilitate property lead-management processes and complete weekly sales and marketing objectives.
Ensure sales leads are actively managed and converted.
Maintain target-account relationships, grow industry-specific revenue, and retain accounts.
Develop and maintain relationships with competitive properties, the City Convention and Visitors Bureau, the Chamber of Commerce, and other lead and client sources.
Review studio inventory management to maximize revenue.
Interview and hire general managers and conduct their performance reviews.
Review hourly team-member disciplinary procedures and documentation.
Apply progressive discipline, including termination, to address team-member performance.
Ensure guest satisfaction and resolve complaints.
Ensure team members are trained to follow procedures in an emergency or accident at a property.
Follow appropriate cash-control procedures.
Ensure the security needs of properties and residents are met.
Respond to requests from the immediate supervisor and follow up with them regularly.
Ensure proper uniform standards are followed across locations.