District Manager
About The Position
The District Manager is responsible for the overall operational and financial performance of a portfolio of communities. The role oversees staffing, collections, resident services, maintenance, revenue growth, capital improvements, reporting, safety, and compliance to ensure communities meet company standards, operate efficiently, and achieve financial goals. It also serves as a development opportunity for future Regional Managers. The District Manager drives financial performance and operational excellence, develops and leads teams, maintains property standards, addresses escalated resident concerns, and supports business objectives. The role reports to the Area Director.
Requirements
- Four to six years of supervisory experience required, preferably in residential property management or related operations.
- Four to six years of experience in strategic planning, financial analysis, business development, or operational management required, preferably in real estate.
- OneSite or another site operating system experience required.
- Valid driver's license required unless otherwise noted.
- Strong financial, business, and property management knowledge.
- Excellent leadership, coaching, personnel management, and decision-making skills.
- Ability to analyze financial reports, develop business plans, solve problems, and manage multiple priorities.
- Exceptional written and verbal communication skills.
- Ability to build relationships with residents, employees, vendors, contractors, and leadership.
- Proficiency with spreadsheets, databases, reporting tools, and word-processing software.
- Knowledge of Fair Housing laws and company policies.
- Ability to travel as needed.
Nice To Haves
- Bachelor's degree in Business or a related field preferred; equivalent relevant experience may be considered.
- Residential property management or related operations experience preferred.
- Experience in real estate preferred.
Responsibilities
- Drive financial performance, increase controllable net operating income, manage budgets, and identify revenue-growth opportunities.
- Analyze market conditions and implement marketing strategies to achieve occupancy goals.
- Oversee daily community operations, company policies, safety, compliance, and emergency procedures.
- Conduct weekly site inspections to maintain property standards, curb appeal, cleanliness, and market-ready homes.
- Resolve escalated resident concerns and implement retention programs to improve resident satisfaction.
- Hire, train, coach, and develop associates; manage performance, scheduling, time records, and staffing needs.
- Foster a motivated, engaged, and goal-oriented team aligned with company values.
- Prepare required reports, support business objectives, and perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Medical FSA, Dependent Care FSA, and Lifestyle Spending Account
- Supplemental life insurance and critical illness coverage
- Supplemental short-term disability and AD&D insurance
- Voluntary long-term care insurance
- 401(k) with company match
- Annual bonus potential of 20%
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What This Job Offers
Job Type
Full-time
Career Level
Manager
