District Manager

EPIC Health System•Houston, TX

23d

About The Position

EPIC Health is seeking a District Manager in Houston, Texas, to lead teams, streamline operations, and support patient-centered care for frail and vulnerable populations. The role leads operational excellence and continuous improvement across multiple care teams and EPIC locations, while supporting collaboration, accountability, and staff development. The District Manager oversees service lines and care delivery processes, coordinates communication across departments, manages financial and operational performance, and leads initiatives to improve measurable outcomes. The role also promotes a patient-first culture through empathetic, respectful, and effective issue resolution. The position requires readiness to contribute wherever needed to support the team. Applications are reviewed on a rolling basis until the position is filled. A background check is required.

Requirements

At least 5 years of healthcare leadership experience.
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.
Proficiency with Electronic Health Records (EHR), Microsoft Office Suite, and other operational systems.
Excellent written, verbal, and presentation skills, with the ability to connect with diverse audiences.
Ability to set goals, hold teams accountable, and drive measurable results.
Innovative mindset and willingness to try new approaches and pivot when opportunities for improvement arise.
Adaptability in dynamic environments and ability to use mistakes as opportunities to coach and grow.
Background check required.

Nice To Haves

Healthcare leadership experience in a fast-paced, high-growth environment.
Experience overseeing multi-site operations, healthcare service lines, or care management programs.
Mandarin or Spanish language skills; bilingual Spanish or Mandarin is highly preferred.

Responsibilities

Mentor, train, and develop staff across various service lines.
Build a culture of collaboration, accountability, and growth through coaching and team-building.
Lead recruitment and retention strategies.
Oversee and continuously improve processes for Chronic Care Management, Value-Based Care, Remote Patient Monitoring, Pharmacy, Integrated Care, and Specialty Services.
Coordinate interdepartmental communication to support seamless care delivery and service throughout the patient journey.
Manage teams across EPIC locations and ensure sites operate efficiently and effectively.
Define, manage, and sustain service lines to achieve financial goals and profitability.
Lead agile project management initiatives to implement solutions and drive measurable outcomes.
Develop and monitor key performance metrics to align teams with EPIC’s mission and goals.
Promote a patient-first mindset and ensure prompt, respectful, and effective issue resolution.
Advocate for patients by fostering empathy and active listening.
Assist wherever needed to support the team.