District Manager

Express•Dallas, TX

24d

About The Position

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands. The District Manager leads a group of assigned stores within designated markets and drives profitable sales through talent, operations, and customer experience. The role is accountable for acquiring, developing, and retaining talent to support operational excellence and engaging customer experiences that maximize sales. The District Manager is expected to demonstrate drive for results, accountability, collaboration, and courage in communication. Eligible candidates may live in the Dallas, Texas area. The role calls for a retail leader with multi-unit management experience who can develop store leaders, analyze business performance, address operational and financial opportunities, and adapt to internal and external factors. The District Manager also leads performance management, reinforces company standards, and ensures visual merchandising aligns with brand direction across the market.

Requirements

5–8 years of relevant retail management experience.
3–5 years minimum of multi-unit leadership experience, preferably with a specialty retailer.
Bachelor’s degree in Business Management or a related field, or equivalent work experience.
Proven results driving top-line revenue, creating hospitality-focused customer experiences, and attracting, developing, and retaining associates at all levels.
Ability to work in a high-volume, fast-paced, rapidly changing, results-oriented work environment.
Consultative skills and ability to communicate and collaborate effectively across varied stakeholder audiences, including organizational leaders.
Experience working with managers on associate relationship issues, retention and engagement, talent assessments, and performance management.
Currently authorized to work full-time in the United States; the company does not sponsor work visas for this position.

Nice To Haves

Multi-unit leadership experience with a specialty retailer.
Visual merchandising background.
Ability to network and recruit talent consistently.

Responsibilities

Attract and retain talent to support the needs of the district, region, and brand.
Lead the talent acquisition, immersion, education, and retention of store management.
Develop talent continuously and build succession plans for future leaders.
Drive profitable sales through effective business analysis.
Identify operational and financial opportunities, address business challenges, and create action plans to achieve desired results.
Teach and develop leaders in operations and ensure consistency across district stores.
Adapt business approaches to internal and external factors to drive results.
Lead performance management through coaching and adherence to company standards.
Teach and ensure visual merchandising aligns with brand direction across the market.
Provide daily leadership that motivates teams to achieve.
Teach, develop, and model exceptional in-store customer interactions.