District Manager

Now Optics•San Antonio, TX
•Onsite

About The Position

The District Manager leads a 10-store Stanton Optical district in the San Antonio, Texas market, reporting to the Regional Vice President. The role focuses on building and developing high-performing teams, maximizing profitability, growing sales, and delivering outstanding customer service while maintaining brand and service standards. The District Manager strengthens the Stanton Optical brand by helping make eye care easy for patients and customers. The position partners with support-center resources and holds store management teams accountable for setting expectations and continuously developing staff. It combines financial and operational oversight with talent acquisition, coaching, training, and ongoing store improvement. The District Manager also supports collaboration with clinical services and ensures stores provide quality merchandising, products, and service. Now Optics describes its vision as modernizing the eye care experience for all people, its mission as making eye care easy, and its values as iCARE: Integrity, Collaboration, Accountability, Respect, and Empowerment. The role requires travel 80–85% of the time.

Requirements

  • At least 5 years of experience in a fast-paced retail environment, with demonstrated multi-unit retail leadership ability.
  • Knowledge of talent acquisition, talent development, and HR processes.
  • Superior verbal, written, presentation, coaching, and facilitation skills for partnering with diverse teams.
  • Self-directed, with excellent time-management skills and the ability to multitask and prioritize projects effectively.
  • Bachelor’s degree from a four-year college or university, or two to four years of related experience.
  • Ability to travel 80–85% of the time.
  • Ability to promote high work standards while empowering others to have an entrepreneurial mentality.

Nice To Haves

  • Career progression within the organization is preferred.

Responsibilities

  • Drive top-line revenue and overall controllable contributions across the district.
  • Review and analyze business reports and data, and propose strategic plans to address opportunities.
  • Train Store Managers in financial management skills.
  • Understand the revenue and cost factors in profit-and-loss statements and propose sustainable improvement strategies for each location.
  • Scout talent for existing and new stores and identify candidates who meet brand standards.
  • Develop Brand Managers so they can recruit and train employees to organizational standards.
  • Lead initiatives to develop associates while ensuring daily operations comply with brand standards.
  • Provide leadership, mentoring, support, and coaching to develop sustainable business operations at each location.
  • Conduct regular Performance Accelerator Review (PAR) visits at assigned locations.
  • Ensure district locations provide quality product merchandising and service.
  • Train store staff to review and interpret lab reports, understand escalation channels, and identify possible resolutions based on findings.
  • Foster a collaborative environment and strong partnerships with clinical services.
  • Partner with support-center resources to accomplish business expectations.
  • Inspire teams to live the company’s values and deliver its mission of making eye care easy.

Benefits

  • Medical, dental, and prescription drug coverage for eligible employees.
  • Company-paid life and short-term disability coverage.
  • Identity theft protection.
  • Pet insurance.
  • Paid time off that increases with seniority.
  • Employee recognition programs.
  • Employee Assistance Program (EAP).
  • Two free pairs of eyeglasses each year for employees.
  • Friends and Family discounts on products.
  • Competitive compensation and a bonus program.
  • Flexible, dynamic work environment that encourages innovation, creativity, and proactive ideas.
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