District Manager

Alsco•Oak Creek, WI

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient, high-quality service. This position reports directly to the Service Manager. The role involves managing route execution, schedules, territory coverage, and workload distribution while leading and developing route drivers and service team members. The District Manager responds to escalated customer concerns and service or delivery challenges, and promotes and enforces company safety policies, applicable DOT regulations, and operational procedures. The work includes frequent travel within the branch area to customer sites. The employee operates vehicles on public roads and works in customer locations and in loading areas of a typical industrial laundry facility, Service Center, or depot. Physical demands include sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 pounds, standing, walking, writing, speaking, and hearing. The role also requires recognizing product colors, sizes, and types and accurately counting, adding, and subtracting. The advertised salary is $75,000 per year, plus quarterly and annual bonuses. Employment is contingent upon successful completion of background and safety-sensitive drug screening. Alsco Uniforms is an Equal Opportunity Employer and provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Requirements

At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
At least 1 year of direct leadership or supervisory experience.
Strong communication, customer service, and conflict resolution skills.
Valid driver's license.
Driving record free of chargeable accidents, speeding, safety, or other violations.
Must be at least 21 years old.
Ability to recognize colors, sizes, and types of products and count, add, and subtract accurately.
Ability to meet the stated physical demands, including lifting up to 75 pounds.

Responsibilities

Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
Lead, coach, and develop route drivers and service team members to promote performance and accountability.
Provide consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
Promote and enforce company safety policies, applicable DOT regulations, and operational procedures.