District Manager

Public Storage • Amarillo, TX

6d • $100,000 - $116,000

About The Position

Public Storage is seeking a District Manager to lead a portfolio of multi-unit self-storage locations. The role focuses on operational excellence, sales growth, customer experience, and developing an effective team while executing company strategies.

The District Manager recruits, motivates, and retains customer-facing hourly employees; coaches them on customer service and sales; oversees facility assets, maintenance, vendors, cleaning, delinquency processes, and auctions; and conducts monthly property audits to ensure operational and safety standards. The role also uses analytics to identify business trends and opportunities, supports customer and team communications, and maintains welcoming, well-maintained facilities.

The position requires the ability to relocate for future lateral or promotional opportunities. It follows a Monday-through-Friday schedule, with telephone availability on weekends and six work weekends per year during peak season. Occasional travel to other markets is required.

Requirements

• Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in retail, service, hospitality, or a related industry.
• Proven track record of top-tier performance.
• Experience managing operational audits and payroll budgets.
• Exceptional communication and time-management skills.
• Proficiency in MS Office, including Excel, Word, PowerPoint, and Outlook.
• Passion for sales and customer service excellence.
• Ability to relocate for lateral and promotional opportunities.
• Availability by telephone on weekends.
• Ability to work six weekends (Saturday or Sunday, not both) per year during peak season.
• Ability to travel occasionally to other markets for support.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Recruit, motivate, and retain customer-facing hourly front-line employees.
• Communicate effectively with the team and coach employees on customer service and sales strategies.
• Manage physical assets, repair and maintenance systems and processes, vendor relationships, and cleaning standards.
• Oversee delinquent tenant processes, including auctions, and coach the team to reduce delinquency and improve customer retention.
• Conduct monthly property audits and ensure operational standards and safety compliance.
• Provide customers with a welcoming, well-maintained environment through effective facility maintenance and vendor management.
• Address customer inquiries and concerns promptly and professionally.
• Use analytics to identify trends and develop and implement strategies to capitalize on district opportunities.
• Communicate effectively with customers, colleagues, and team members.

Benefits

• First-year annual total compensation opportunity of up to $116,000, including base compensation, guaranteed quarterly bonus, and restricted stock units.
• Second-year performance-based bonus potential increase to $20,000.
• Participation in the company stock program, including quarterly dividends.
• Internal promotional and career opportunities throughout the United States.
• Extensive training and coaching plans.
• Comprehensive group healthcare programs.
• 401(k) with generous employer match.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed