About The Position

The District Manager oversees custodial and facilities management work, ensuring service delivery complies with customer contracts and remains within budget. The role works closely with customers or building management companies to address customer and employee-relations issues, maintain customer satisfaction, and support retention. The manager oversees supervisors and other subordinate employees, payroll procedures, staffing coverage, safety compliance, supplies, equipment, and the financial performance of the assigned district.

Requirements

  • At least 3 years of Facilities Services Management experience.

Responsibilities

  • Ensure company operating standards and contractual service obligations are met within the assigned labor and expense budget.
  • Review daily labor for the assigned district and educate supervisors on payroll procedures.
  • Enforce company policies and ensure subordinates follow them.
  • Contact customers to confirm service meets contract requirements and support customer retention.
  • Use personnel-management skills to resolve issues involving employees and supervisors.
  • Provide recognition and disciplinary action as appropriate, and train subordinates.
  • Follow through on safety programs and ensure safety policies and requirements are administered properly.
  • Ensure work-related accidents are investigated immediately, within 24 hours, and thoroughly.
  • Report accidents involving personnel, vehicles, public liability, property damage, and fidelity claims.
  • Assist with reviewing relevant workers’ compensation claims to ensure proper handling.
  • Assist with district or branch supply systems and order supplies.
  • Ensure accounts receive appropriate supply levels within the supply expense budget; obtain prior branch-management approval for discretionary spending.
  • Work consistently toward securing sales.
  • Manage job budgets and area costs to support branch financial goals.
  • Arrange supervisor vacation and holiday replacement coverage.
  • Know applicable city, state, and federal laws and regulations, including required business licenses.
  • Assist the Branch Manager with equipment audits and purchasing.
  • Perform other duties as assigned or requested.

Benefits

  • Comprehensive benefits package
  • Access to a world-class training program
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