District Manager, Janitorial Services

GDI Integrated Facility Services • Braintree, MA

9h • $100,000 - $120,000

About The Position

GDI Services provides integrated facility maintenance services across the United States and Canada and employs more than 30,000 team members. With nearly a century of facility service experience, established business practices, environmentally friendly processes and supplies, and a global reputation, GDI aims to provide a strong client experience and satisfaction.

The District Manager supervises field staff, including Account Managers and Supervisors, and plans, organizes, and directs a mixed portfolio of accounts to ensure services exceed client expectations. The role maintains existing client relationships and promotes new business growth in the market. Compensation is $100,000–$120,000 annually; actual compensation depends on experience, qualifications, geographic market, scope of responsibility, and other legitimate business considerations. Additional compensation and benefits may apply based on the position and applicable plans.

Requirements

• At least 5 years of commercial janitorial multi-unit management experience.
• Bilingual in English and Spanish.
• Strong interpersonal skills.
• Networking skills and ability to build warm, friendly relationships with clients and peers.
• Customer focus and ability to stay aligned with customer expectations for quality and service.
• Emphasis on quality and taking action to improve it.
• Ability to use time and resources efficiently.
• Problem-solving ability to assess problems and find solutions.
• Accountability, including personally demonstrating responsible and honest behavior.
• Strong experience using Excel and the Microsoft Office Suite.

Responsibilities

• Maintain existing client relationships through networking and high-level facility management.
• Maintain open communication with clients so they can share their opinions about services and contract management.
• Understand union agreements and the employee handbook, and ensure applicable agreements are followed at serviced facilities.
• Review and oversee budgets, payrolls, cost projections, and supply control records while maintaining exceptional customer service.
• Work with Business Development teams and Account Managers to facilitate successful facility operations.
• Develop and implement long-term solutions to address customer needs.
• Assist with staff training and coaching, including general cleaning, advanced floor-care techniques, and managerial skills.
• Ensure customer and quality standards are met by touring buildings with supervisors and staff, reviewing cleanliness, and checking the contracted scope of work.
• Represent the company and perform other duties designated by management or considered necessary under current business conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed