District Manager

Sunstate•Baldwin Park, CA

25d

About The Position

The District Manager provides leadership, training, and development for Branch Managers and their employees to ensure exceptional customer service. The role monitors branch performance and identifies opportunities to improve processes, procedures, and business practices. It oversees fleet management and expense monitoring to support profitability and strong financial performance, with daily involvement in service and maintenance, Inside Sales, transportation and logistics, inventory management, and profit-and-loss activities. The District Manager also assists sales teams in developing a diverse customer base, maintaining existing customer relationships, expanding market share, and growing revenue. The position reviews performance reports and takes corrective action when needed, including developing action plans. It monitors fleet performance and prepares or reviews equipment requisitions. It also prepares an annual business plan forecasting revenue, expenses, fleet return on investment and utilization, and overall branch growth. In collaboration with District Sales Managers, the District Manager establishes sales personnel goals and development plans and monitors performance. The role identifies growth opportunities in markets and verticals, oversees customer development and maintenance across the District, and works with Branch Managers to manage employee overtime and assess when additional staffing is appropriate. Other duties may be assigned as needed.

Requirements

Energetic and enthusiastic, with interpersonal skills and a sense of urgency.
Exceptional sales and customer-relations skills.
Competent computer skills, including Microsoft Office and rental/operations applications.
Fluency in English is required.
Must have and maintain a valid driver’s license and a good driving record.
Possess or be able to obtain CPT/CSE Trainer Certification.
Able to frequently lift 25 lbs., occasionally lift 50 lbs., and seldom lift 90 lbs.

Nice To Haves

Previous outside and/or inside sales experience is preferred.
Five or more years of management experience is preferred.
Knowledge of construction equipment is preferred.
Knowledge of trench equipment and its application is preferred.
Ability to speak a second language is a plus.

Responsibilities

Provide leadership, training, and development to Branch Managers and their employees.
Monitor branch and district performance, identify process improvements, and take corrective action, including developing action plans.
Manage fleet performance and prepare or review equipment requisitions for additional equipment.
Monitor expenses and operational performance to support profitability and strong financial results.
Oversee service and maintenance, Inside Sales, transportation and logistics, inventory management, and profit-and-loss activities.
Assist sales teams in developing a diverse customer base, maintaining customer relationships, expanding market share, and growing revenue.
Review daily, weekly, and monthly reports and address performance deficiencies.
Prepare an annual business plan forecasting revenue, expenses, fleet ROI and utilization, and branch growth.
Work with District Sales Managers to establish performance goals and development plans for district sales personnel, and monitor their performance.
Identify market and vertical growth opportunities in coordination with company initiatives.
Oversee the development and maintenance of customers within the District.
Work with Branch Managers to monitor employee overtime and determine when additional employees may be appropriate.
Perform other duties as needed.