District Manager

Sunstate•Portland, OR

25d

About The Position

The District Manager provides leadership, training, and development for Branch Managers and their employees to ensure exceptional customer service. The role monitors branch performance and identifies opportunities to improve processes, procedures, and business practices. It oversees proactive fleet management and expense monitoring to support profitability and strong financial performance, with daily involvement in service and maintenance, Inside Sales, transportation and logistics, inventory management, and profit-and-loss performance. The District Manager also assists Sales in developing a diverse customer base, maintaining customer relationships, expanding market share, and growing revenues. The position reviews performance reports, takes corrective action when needed, manages fleet performance and equipment requisitions, and prepares annual business plans. It collaborates with District Sales Managers on goals and development plans for sales personnel, identifies market and vertical growth opportunities, oversees customer relationships across the District, and works with Branch Managers to manage overtime and determine staffing needs.

Requirements

Energetic, enthusiastic, and possesses interpersonal skills and a sense of urgency.
Exceptional sales and customer relations skills.
Competent computer skills, including Microsoft Office and rental/operations applications.
Fluency in English is required.
Must have and maintain a valid driver's license and a good driving record.
Possess or be able to obtain CPT/CSE Trainer Certification.
Able to frequently lift 25 pounds, occasionally lift 50 pounds, and seldom lift 90 pounds.

Nice To Haves

Previous outside and/or inside sales experience.
Five or more years of management experience.
Knowledge of construction equipment.
Knowledge of trench equipment and its applications.
Ability to speak a second language.

Responsibilities

Provide leadership and train and develop Branch Managers and employees to support exceptional customer service.
Monitor branch performance and identify improvements to processes, procedures, and business practices.
Proactively manage the fleet and monitor expenses to support profitability and strong financial performance.
Oversee and engage daily with service and maintenance, Inside Sales, transportation and logistics, inventory management, and profit-and-loss performance.
Assist Sales in developing a diverse customer base and maintaining existing customer relationships to expand market share and grow revenues.
Review daily, weekly, and monthly reports to monitor regional and branch performance and take corrective action for deficiencies, including developing action plans.
Monitor fleet performance and prepare or review equipment requisitions for additional equipment.
Prepare yearly business plans forecasting revenues, expenses, fleet return on investment and utilization, and overall branch growth.
Collaborate with District Sales Managers to establish performance goals and development plans for District sales personnel and monitor performance continually.
Identify market and vertical growth opportunities in coordination with company initiatives.
Oversee the development and maintenance of customers within the District.
Work with Branch Managers to manage and monitor employee overtime and determine when additional employees are appropriate.
Perform other duties as needed.