District Manager

Story Cannabis•Remote - Maryland, MD

About The Position

The Retail District Manager is responsible for the strategic management and performance of multiple dispensaries within a designated region. The role optimizes store operations, coaches and develops teams, and implements retail strategies while elevating the customer experience and maintaining professionalism and compliance in the evolving cannabis marketplace. The District Manager leads dispensary managers, monitors performance and sales metrics, coordinates staffing and resources, supports new store openings, and promotes a consistent customer-centric culture across dispensaries.

Requirements

  • Bachelor’s degree in Business, Retail Management, or a related field preferred, or equivalent experience required.
  • 5+ years of experience in retail management overseeing multiple locations.
  • Current or previous experience within the cannabis industry.
  • Excellent supervisory and leadership skills.
  • Strong planning, organizational, and time management skills.
  • Deep knowledge of state-specific cannabis laws and regulatory compliance.
  • Analytical mindset, strong attention to detail, and focus on process optimization.
  • Experience with cannabis-specific point-of-sale and compliance systems.

Nice To Haves

  • Bachelor’s degree in Business, Retail Management, or a related field.
  • Experience with Dutchie point-of-sale and compliance systems.

Responsibilities

  • Lead dispensary managers to generate profitable sales through business forecasting, demand-driven scheduling, exceptional customer service, and execution of programs and initiatives.
  • Establish key performance indicators and regularly assess sales metrics, providing actionable insights to drive continuous sales improvements.
  • Ensure compliance with industry and legal regulations, best practices, and company processes and procedures.
  • Oversee resource allocation, staffing, and workforce planning in coordination with managers to meet production demands.
  • Assist with new store openings in the region, including ordering and accepting supplies, meeting on-site vendors, and communicating progress to leadership.
  • Promote a customer-centric culture across dispensaries, ensuring consistency and enhancing the overall customer experience.

Benefits

  • Paid time off, including 8 paid holidays per year.
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Company-paid short-term and long-term disability.
  • Company-paid life insurance.
  • Employee Assistance Program (EAP).
  • Employee referral program.
  • Commuter benefits.
  • Product discounts.
  • Additional compensation incentives, including tips and bonuses.
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