District Manager TNGA South

IFH CT OPERATIONS, INC • Chattanooga, TN

9d

About The Position

IGNITE Fitness Holdings is seeking a District Manager to lead a group of Planet Fitness locations in the TNGA South district. The role is responsible for driving district sales and profit plans to budget through effective leadership, strategic planning, customer service, and consistent execution of field operations and company strategies. The organization is growing, with new locations and potential acquisitions.

The District Manager oversees club performance, financial results, staffing, employee development, customer service, marketing and sales initiatives, budgets, and operational standards. The position travels to clubs throughout the district, may require overnight stays, and spends approximately 80% of work time in clubs and 20% in the office. It reports to the Regional Director and has direct supervisory responsibilities for multiple club team members.

Requirements

• At least 3 years of experience in a general manager role in a multi-unit retail environment with progressively responsible retail experience is preferred.
• Experience managing and developing productive management teams through effective leadership and coaching.
• Strong business acumen, forecasting, strategic ability, and management skills.
• A track record of achieving business results and driving performance and key field-operations metrics.
• Strong negotiation, influencing, and organizational skills.
• Creative thinking, strategic vision, and initiative.
• Experience managing budgets for multi-unit retail locations.
• Demonstrated success delivering high-quality customer service.
• Proficiency in implementing and enforcing policies and procedures.
• Bachelor’s degree in marketing, sales, management, or a similar discipline from a four-year university, or equivalent experience, is preferred.
• Proficiency in Excel, PowerPoint, Word, and other Microsoft Office applications.
• Experience successfully rolling out and implementing area-wide retail presentations, sales, operating-discipline, and communication initiatives.
• Outstanding leadership and interpersonal effectiveness to lead teams, train talent, effect change, and build talent.
• Ability to balance creative customer experiences with profitable results.
• Ability to independently manage the overall operations of multiple retail locations.
• Experience analyzing financial reports in a complex, fast-paced multi-unit environment.
• Reside in the market being managed.
• Possess a clean driving record.
• Strong oral and written communication skills and attention to detail.
• Ability to organize and prioritize multiple tasks and adapt as priorities change.
• Weekend shifts may be expected at times depending on staffing, performance, and business needs.
• Passion for health and fitness and alignment with the no-judgment philosophy.
• Ability to talk and hear, sit, stand, and use hands and fingers to handle or feel; stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Nice To Haves

• At least 3 years of experience serving as a general manager in a multi-unit retail environment with progressively responsible retail experience.
• Bachelor’s degree in marketing, sales, management, or a similar discipline from a four-year university, or equivalent experience.

Responsibilities

• Analyze and manage financial results to maximize profits while balancing member and team satisfaction.
• Monitor progress toward district goals and assign employees to meet objectives.
• Visit clubs routinely to evaluate performance, complete standardized assessments, review checklists, and uphold brand and operational standards.
• Make employee-relations and personnel decisions, including hiring, terminations, promotions, and performance management.
• Ensure clubs operate during the correct hours and are staffed appropriately.
• Lead, communicate with, and motivate teams while fostering a T.E.A.M. environment and commitment to Planet Fitness culture and customer service.
• Monitor member interactions and identify training and coaching needs.
• Interview and select candidates for open positions.
• Conduct annual General Manager performance reviews.
• Manage the district payroll budget each month.
• Use reporting and merchandising strategies to increase year-over-year retail sales.
• Partner with Club Managers, Field Marketing, and Corporate Sales to develop and execute lead-generation strategies for corporate partnerships, monthly revenue, and long-term EFT growth.
• Develop a consistent pipeline of revenue-generating field marketing events aligned with club goals and community engagement strategies.
• Coordinate with the Operations Excellence Department to audit and follow up on employee training progress.
• Manage multiple projects and priorities and collaborate with cross-functional departments.
• Manage budgets and outperform key performance indicators and P&L expectations to achieve business objectives.
• Use maintenance reporting tools and coordinate with corporate partners and the Facilities Team to resolve issues promptly and maintain club standards.
• Travel to district clubs and, as needed, assist other locations or regions and participate in offsite community events.
• Maintain knowledge of applicable federal, state, and local sanitary, safety, and health standards and related compliance procedures.
• Adapt to a changing work environment.

Benefits

• Competitive salary
• 401(k) plan
• Employee-Linked Incentive Program
• Company contribution toward health benefits, including medical, dental, vision, LTD, STD, and illness coverage
• Paid time off
• Free Black Card membership
• Exercise incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Manager