District Manager

Ally Waste Services LLC•Las Vegas, NV

13d

About The Position

As a District Manager, you own the success of your district by managing service delivery across a portfolio of apartment communities, leading a team of Service Valets, and serving as Ally Waste’s point of contact for property managers. This role combines field leadership and relationship management, with significant time spent on-site with team members and clients. The District Manager is accountable for consistent service execution, team development, and building client trust. The role includes overseeing nightly valet trash and recycling pickups, recruiting and developing Service Valets, inspecting properties, supporting teams and communities, maintaining operational records, coordinating new community launches, and traveling to properties and the inventory warehouse as needed.

Requirements

Proven experience leading a team in a field operations, service, or facilities environment.
Strong communication skills and ability to build relationships with frontline workers and property management clients.
Highly organized and self-directed, with the ability to manage competing priorities across multiple sites while maintaining attention to detail.
Valid driver's license with a clean driving record.
Comfortable spending significant time in the field daily.

Nice To Haves

Experience in waste management, property management, facilities services, or a similarly distributed field operation.
Background in hourly workforce management, including recruiting, scheduling, and developing part-time staff.
Familiarity with CRM tools or operations management software.

Responsibilities

Oversee service delivery across the assigned district and ensure nightly valet trash and recycling pickups are completed correctly and on time.
Recruit, hire, onboard, and develop Service Valets.
Conduct regular property inspections to verify service quality and resident and valet compliance.
Provide on-call support to the team and communities as needed.
Build and maintain working relationships with property managers through regular site visits and prompt communication.
Identify and resolve service issues proactively before they become client concerns.
Ensure daily delivery of valet reports to designated property staff.
Coach team members, identify growth opportunities, and provide regular feedback.
Maintain accurate customer, associate, and operational records and reports.
Support new community launches, including container distributions and onboarding coordination.
Drive to properties within the district and to the inventory warehouse as needed.
Uphold and promote safety policies and report incidents thoroughly and promptly.