District Manager

PLS•Tulsa, OK

4d•Onsite

About The Position

PLS is a leading retail provider of financial services, operating more than 200 financial service centers in 12 states. District Managers provide leadership across their assigned stores to ensure outstanding customer service, achievement of operating, sales, and financial goals, and compliance with company policies and procedures. They motivate and train team members and develop qualified replacements for roles opened through expansion and turnover. The role is based at 1447 N. Lewis Ave., Tulsa, Oklahoma, and requires regular travel to stores.

Requirements

At least three years of multi-unit management experience in industries such as hospitality, financial services, retail, or restaurants.
Ability and willingness to engage comfortably with customers.
Ability to develop positive relationships with internal and external customers.
Strong desire to exceed corporate initiatives and inspire excellence in a team.
Superior verbal, written, and presentation skills.
High-energy, collaborative leadership expertise.
Professional appearance and demeanor.
Honesty and integrity.
Competence in Microsoft Office and Excel.
A vehicle, valid driver’s license, and current proof of insurance.
Ability to stand for extended periods.
Ability to lift up to 15 pounds with little assistance.
Ability to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels.
Ability to adapt to change, manage several projects at once, and handle frequent interruptions to meet customer needs and requests.
Ability to travel regularly to stores.

Nice To Haves

English/Spanish bilingual ability.

Responsibilities

Maintain exemplary customer service across the district and in the community.
Develop and execute plans to improve store and area performance as needed.
Recruit, develop, and motivate Store Managers who exceed internal and external customer expectations.
Ensure company cash security policies and procedures are followed.
Build strong customer relationships that encourage repeat business.
Establish a strong customer service culture.
Analyze financial statements and trends to increase and maximize sales.
Develop strategies to increase market share and store revenues.
Control labor hours, cash, store audits, and shrinkage.
Conduct complete and thorough district reviews of each store consistently and frequently to verify compliance with company policies and procedures, including cash security and compliance policies.
Perform additional duties as assigned by management.