District Manager

Critter Control•Phoenix, AZ

18d

About The Position

Critter Control Operations is seeking a District Manager to lead sales and service operations across multiple locations in an assigned territory. The role is responsible for driving growth, coaching and developing teams, delivering high-quality and compliant service, achieving district performance goals, supporting sales execution, maintaining customer relationships, and overseeing operational and financial performance. The position requires balancing service quality with business results while maintaining safety and compliance standards. The District Manager manages field staff and develops management personnel and field teams. The role also involves ensuring adherence to company policies and applicable state and federal regulations, controlling expenses, managing routes, improving profitability, recruiting and hiring employees, and resolving customer concerns. The work includes travel across a large territory and outdoor activity in varied terrain and weather conditions. Candidates must reside or relocate centrally to their assigned region and be available to travel to Atlanta, Georgia, within 60 days of the start date.

Requirements

High school diploma or equivalent.
Valid driver’s license.
Minimum of 2 years of management experience.
Sales, military, or job-related experience.
Must be available to travel to Atlanta, Georgia, within 60 days of the start date.
Must reside or relocate centrally to the assigned region.
Strong problem-solving skills and attention to detail.
Proficiency using several types of software and applications.
Must be physically capable, with or without reasonable accommodation, of driving to various locations; walking, standing, and moving across varied terrain; working outdoors in diverse weather; climbing stairs and ladders; crouching, kneeling, bending, and stretching frequently; and occasionally lifting and carrying up to 50 pounds.
Clear verbal communication skills to interact effectively with clients and team members.

Nice To Haves

College degree.

Responsibilities

Ensure compliance with company policies and applicable state and federal laws and regulations, including those related to the Department of Agriculture, Department of Natural Resources, OSHA, EPA, and Wage and Hour requirements.
Ensure subordinates are registered in required categories and complete required ongoing education.
Train employees in wildlife biology, entomology, administration, policies and procedures, fleet and equipment maintenance, time management, ethical business practices, service quality, and customer satisfaction.
Control expenses and establish an approval system to monitor them.
Manage field staff.
Manage routes effectively and support growth within company guidelines.
Develop current management staff and field personnel.
Complete and submit required paperwork and documentation on time.
Recruit and hire new talent.
Continuously improve profitability.
Deliver outstanding customer service and promptly resolve customer issues and concerns.
Drive sales growth and support sales execution across the assigned territory.
Oversee operational and financial performance across multiple locations.
Maintain strong customer relationships and ensure high-quality service delivery.