District Manager

Alsco•Albany, GA

About The Position

The District Manager oversees daily route operations, delivery performance, customer service, and service team members to ensure efficient, high-quality service. The role reports directly to the Service Manager and is responsible for route execution, scheduling, territory coverage, team leadership, customer issue resolution, safety policies, DOT regulations where applicable, and operational procedures.

Requirements

  • At least 3 years of experience in route operations, delivery management, transportation, service management, or logistics leadership.
  • At least 1 year of direct leadership or supervisory experience.
  • Strong communication, customer service, and conflict resolution skills.
  • Valid driver's license and a driving record free of chargeable accidents, speeding, safety, or other violations.
  • Must be at least 21 years old.
  • Ability to recognize colors, sizes, and types of products and to count, add, and subtract accurately.
  • Successful completion of background and safety-sensitive drug screening is required for employment.

Responsibilities

  • Oversee daily execution of delivery and service routes to ensure accurate and efficient customer service.
  • Manage route schedules, territory coverage, and workload distribution to maximize route productivity.
  • Lead, coach, and develop route drivers and service team members to drive performance and accountability.
  • Ensure consistent customer service and respond to escalated customer concerns, service issues, and delivery challenges.
  • Promote and enforce company safety policies, DOT regulations where applicable, and operational procedures.

Benefits

  • 401(k) plan with company match
  • Medical, dental, and vision insurance
  • FSA/HSA
  • Life insurance
  • Disability insurance
  • Vacation, sick time, and holidays
  • Employee Assistance Program (EAP)
  • Quarterly and annual bonuses
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