District Manager

American Homes 4 Rent•Charlotte, NC

About The Position

The District Manager oversees daily operations for an assigned residential property portfolio in a geographic market. In major markets, the role may serve as the corporate broker of record for the state where the portfolio is located. The District Manager mentors, trains, and supports the local district team, drives portfolio profitability, and aligns district goals with company objectives. The role also coordinates local support departments—including Property Operations, Leasing, and New Development—to carry out the organization’s strategic vision for the district.

Requirements

Bachelor’s degree in real estate, finance, business management, or equivalent.
At least five years of general management experience with full P&L responsibility, including management of eight or more direct reports.
At least five years of directly related, progressively responsible experience in an operational or related role.
State real estate license required within 60 days of the start date.
Valid driver’s license.
Excellent verbal and written communication, planning, budgeting, financial analysis, and organizational skills.
Strong leadership, employee development, relationship management, negotiation, conflict resolution, and problem-solving skills.
Ability to meet multiple deadlines, implement process improvements, and exercise discretion and independent judgment.
Ability to work in a team, pay close attention to detail, adapt to change, and learn and use systems, processes, and technologies.

Nice To Haves

Experience in Property Operations, Real Estate, or Property Management.
Experience with property management software.

Responsibilities

Execute the district’s operational strategy and improve profitability by using market knowledge and analysis to drive rental growth and maintain high occupancy.
Assess portfolio assets for quality, marketability, performance, and fit, and recommend acquisitions or dispositions to improve portfolio performance.
Oversee the team, including managing, training, and coaching employees, helping them develop, and providing constructive feedback.
Monitor rent collection, customer service, tenant turns, occupied maintenance, expense management, leasing, and HOA compliance, working with team members and support partners to meet goals.
Ensure properties meet quality standards and recommend revenue-enhancing improvements or property dispositions.
Analyze monthly financials, improve profitability, adhere to company budgets, recommend changes to regional management, and assist with implementing new processes.
Handle special-case properties involving evictions, escalated customer service issues, disposition considerations, or potential legal issues.
Implement resident retention programs, evaluate their effectiveness, and recommend improvements.