District Manager

Lifestyle Communities•Durham, NC

About The Position

The District Manager oversees the operational and financial performance of an apartment community and helps deliver a high-quality experience for team members, residents, and guests. The role leads and develops community leasing, resident services, and maintenance teams, maintains company property-quality standards, and ensures operations stay within the approved budget and comply with applicable standards and regulations. The District Manager works with marketing, legal, human resources, and finance teams; manages leasing, renewals, and rent collection; and prepares a monthly financial package for review by the Regional Portfolio Manager. The role leads property management professionals, including a Leasing Manager, Resident Services Manager, and Maintenance Manager, and achieves results through collaboration across the organization.

Requirements

  • High school degree or equivalent required.
  • At least 2 years of multifamily management experience at the Community Manager level or higher.
  • Strong leadership aptitude.
  • Ability to multitask in a fast-paced, dynamic environment.
  • Outstanding customer service skills.
  • Strong communication and conflict-management resolution skills.
  • Ability to manage operations within an approved annual budget and strong financial analysis skills.
  • Ability to optimize department goals to align with overall property success.
  • Ability to quickly learn property management software.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with both Class A properties and lease-up management preferred.

Responsibilities

  • Provide an exceptional experience for team members, residents, and guests of a multifamily property.
  • Lead, manage, direct, and develop community leasing, resident services, and maintenance teams.
  • Ensure property maintenance meets company quality standards and that the community operates within its approved budget.
  • Partner with marketing, legal, human resources, and finance teams to support effective and compliant community operations.
  • Ensure the team completes work in accordance with required compliance standards and applicable regulations.
  • Manage general leasing and renewal activities and oversee rent collection processes.
  • Complete a monthly financial package for review by the Regional Portfolio Manager.
  • Lead a team of property management professionals, including a Leasing Manager, Resident Services Manager, and Maintenance Manager.
  • Work with others across the organization, regardless of reporting relationship, to achieve results.
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