District Manager

Ally Waste • Reno, NV

11d

About The Position

The District Manager owns the success of an assigned district by managing service delivery across apartment communities, leading Service Valets, and serving as Ally Waste’s point of contact for property managers. The role combines field leadership and relationship management, with meaningful time spent on-site with teams and clients. The District Manager is accountable for consistent service execution, team development, and maintaining client trust.

Requirements

• Proven experience leading a team in a field operations, service, or facilities environment.
• Strong communication skills and the ability to build relationships with frontline workers and property management clients.
• Highly organized and self-directed, with the ability to manage competing priorities across multiple sites while maintaining attention to detail.
• Valid driver's license with a clean driving record.
• Comfort spending significant time in the field daily.

Nice To Haves

• Experience in waste management, property management, facilities services, or a similarly distributed field operation.
• Background in hourly workforce management, including recruiting, scheduling, and developing part-time staff.
• Familiarity with CRM tools or operations management software.

Responsibilities

• Oversee nightly valet trash and recycling pickups across the assigned district, ensuring they are completed correctly and on time.
• Recruit, hire, onboard, and develop Service Valets.
• Conduct regular property inspections to verify service quality and resident and valet compliance.
• Provide on-call support to the team and communities as needed.
• Build and maintain working relationships with property managers through site visits and prompt communication.
• Proactively identify and resolve service issues before they become client concerns.
• Ensure daily delivery of valet reports to designated property staff.
• Coach and develop team members, identify growth opportunities, and provide regular feedback.
• Maintain accurate customer, associate, and operational records and reporting.
• Support new community launches, including container distributions and onboarding coordination.
• Drive to properties within the district and to the inventory warehouse as needed.
• Uphold and promote safety policies and report incidents thoroughly and promptly.

Benefits

• Competitive salary.
• Company vehicle and gas card.
• Medical, dental, vision, and life insurance.
• 401(k).
• Paid time off.
• Pet insurance.
• Room to grow quickly in a rapidly expanding company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed