District Manager

Critter Control • Indianapolis, IN

6d

About The Position

Critter Control Operations is seeking a District Manager to oversee sales and service operations across an assigned territory. The role is responsible for operational consistency, service quality, safety and compliance, financial performance, sales growth, customer relationships, and developing teams across multiple locations. The District Manager leads by example and supports service excellence while ensuring district performance goals are met.

Critter Control Operations provides humane wildlife removal, exclusion, and damage repair solutions for residential and commercial properties. The company has operated nationwide since 1984 and aims to resolve animal-related concerns safely, effectively, and in environmentally responsible ways.

Requirements

• High school diploma or equivalent; a college degree is a plus.
• Valid driver’s license.
• Minimum 2 years of management experience.
• Sales, military, or job-related experience.
• Must be available to travel to Atlanta, Georgia, within 60 days of the start date.
• Must reside or relocate centrally to the assigned region.
• Strong problem-solving skills and attention to detail.
• Proficiency using several types of software and applications.
• Must be physically capable, with or without reasonable accommodation, of driving to various locations and performing the listed physical duties.
• Clear verbal communication skills to interact effectively with clients and team members.

Nice To Haves

• College degree.

Responsibilities

• Ensure compliance with company policies and applicable state and federal laws, including requirements from the Departments of Agriculture and Natural Resources, OSHA, EPA, and Wage and Hour divisions.
• Ensure subordinates are properly registered in required categories and complete required ongoing education.
• Train employees in wildlife biology, entomology, administration, company policies and procedures, fleet and equipment maintenance, time management, ethical business practices, quality service, and customer satisfaction.
• Control expenses and establish an approval system to monitor them.
• Manage field staff.
• Manage routes effectively and support growth within company guidelines.
• Develop current management staff and field personnel.
• Complete and submit necessary paperwork and documentation on time.
• Recruit and hire new talent.
• Drive continuous profit improvement.
• Provide outstanding customer service and resolve customer issues and concerns quickly.
• Oversee sales and service operations and support sales execution across the assigned territory.
• Achieve district performance goals and oversee overall operational and financial performance.
• Maintain strong customer relationships and ensure high-quality, compliant service delivery.

Benefits

• Company vehicle, cell phone, and tablet.
• Comprehensive training programs.
• Initial uniforms provided and/or compensated by the company.
• Medical, dental, vision, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED