District Manager

Tractor Supply Company • Knoxville, TN

29d

About The Position

The Unassigned District Manager functions as a District Manager without responsibility for a specific district of stores. The role involves training to oversee a district of 10–15 stores. The position is responsible for driving sales and profitability, developing store teams, ensuring execution of company standards, and promoting customer loyalty. It also involves occasional travel and work at varied hours, days, nights, and weekends as business dictates.

Requirements

• At least 5 years of retail leadership experience.
• High school diploma or equivalent.
• Proficiency in Microsoft Windows and Office products.
• Ability to work varied hours, days, nights, and weekends as business dictates.
• Valid driver’s license.

Nice To Haves

• Multi-unit retail store management experience.
• Bachelor’s degree in a business-related field.
• Farming, ranching, pet/equine, or welding knowledge.
• Experience with profit and loss, scheduling, shrink control, payroll management, staffing, hiring, supervision, and counseling.

Responsibilities

• Challenge store teams to drive sales, margin, and district metrics.
• Partner with SSC and Store Managers to develop solutions to business issues and opportunities.
• Verify execution of merchandising initiatives.
• Manage expenses, labor spending, and profit and loss.
• Protect company assets and help stores reduce shrink by following loss prevention standards.
• Recruit and hire Store Managers; support store-level hiring, staffing, and retention decisions.
• Verify and participate in training, development, and coaching.
• Build and maintain an effective district succession plan.
• Write and deliver Store Manager performance reviews and counseling, and provide input on Team Member performance reviews.
• Maintain a safe and productive work environment.
• Evaluate and grade store presentation standards and processes.
• Identify building maintenance issues, including structural, aesthetic, and safety concerns, to protect the brand.
• Ensure compliance with inventory management and freight movement processes.
• Validate pricing accuracy, conveyance, and promotional activities.
• Verify Loss Prevention and procedural audit compliance.
• Support continuous improvement activities throughout the organization.
• Promote customer loyalty using the GURA approach: Greet the Customer, Uncover the Customers’ needs, Recommend products, and Ask for the Sale.
• Handle and resolve customer complaints or issues to help ensure a positive shopping experience.
• Analyze reporting to identify and address customer satisfaction opportunities.
• Observe and coach customer engagement.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Comprehensive total rewards package supporting Team Member and family well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED