Bilingual District Manager

Sun Com Mobile•Hickory, NC

1d•$60,000 - $75,000

About The Position

Sun Com Mobile, a premier dealer and the largest authorized retailer of Cricket Wireless, is hiring a District Manager to oversee a group of stores and help the company achieve its market and business goals. The role plans and coordinates store operations, manages and develops teams, supports customer service, and identifies opportunities for sales growth and expansion. The posting describes base pay of $40,000–$50,000 and incentives of $20,000–$25,000, with an uncapped incentive. It also lists a salary range of $60,000–$75,000 per year. The position is full-time, scheduled for day shift, and work is on the road. Spanish is preferred. High school or equivalent education, one year of management experience, and one year of retail sales experience are listed as preferred qualifications. Sun Com Mobile describes itself as having more than 600 stores across 18 states and says its mission is to deliver an exceptional customer experience and a superior wireless value proposition for Cricket Wireless customers.

Requirements

Proven district management experience.
Good knowledge of management techniques and best practices.
Ability to meet sales targets and production business goals.
A sense of ownership and pride in performance and its impact on company success.
Critical-thinking and problem-solving skills.
Ability to work as a team player.
Good time-management skills.
Strong interpersonal and communication skills.
Familiarity with industry rules and regulations.

Nice To Haves

High school or equivalent education (preferred).
One year of management experience (preferred).
One year of retail sales experience (preferred).
Spanish language skills (preferred).

Responsibilities

Plan and coordinate business operations in store locations to achieve financial goals.
Manage a team of professionals daily to meet or exceed company objectives.
Identify team skill gaps and schedule training.
Address team concerns and provide direction when needed.
Ensure business operations comply with company standards.
Resolve customer issues and provide outstanding customer service.
Evaluate team members’ performance and provide improvement feedback.
Build strong working relationships and maintain effective communication with team members.
Identify business challenges and suggest appropriate action plans.
Develop business strategies for growth and revenue generation.
Build a positive working and learning environment for team members.
Assist with employee recruitment, promotion, retention, and termination activities.
Ensure teams follow company policies and procedures.
Research local market conditions.
Identify current and prospective sales and expansion opportunities.
Perform other tasks as assigned.