District Manager

Lovesac Company • Phoenix, AZ

23d • Hybrid

About The Position

The District Manager is a strategic business leader responsible for sales growth, profitability, customer acquisition, conversion, and sustained market performance across multiple stores. The role leads through Store Managers, developing high-performing teams and delivering consistent, customer-focused results. It uses business data, customer trends, and market insights to identify opportunities, address barriers, and improve execution while balancing strategic priorities with hands-on support.

The District Manager develops and retains Store Managers, leads district-wide talent planning, and fosters an inclusive, people-first culture. The role partners across functions to execute company initiatives, support new store openings and business changes, maintain operational standards, and improve the customer experience. This position is hybrid, with regular in-store presence required up to four days per week. The employee must reside fully in the United States throughout employment and may travel up to 75% of the time within assigned markets.

Requirements

• Minimum 5 years of multi-unit retail leadership experience in a customer-centric, sales-driven environment.
• Ability to travel up to 75% of the time throughout assigned markets.
• Must reside fully in the United States at all times during employment.
• Demonstrate Lovesac’s values, be results-driven, and use knowledge to meet or exceed key performance indicators, goals, and deadlines.
• Comply with company policies and procedures and work collaboratively while treating internal and external clients with dignity and respect.

Nice To Haves

• Bachelor’s degree preferred; relevant experience demonstrating equivalent business and leadership expertise is also accepted.

Responsibilities

• Develop and execute strategies that drive district sales growth, profitability, customer acquisition, conversion, and long-term market success.
• Coach Store Managers to lead strategically, build customer-centric teams, and deliver strong business results with accountability.
• Use business insights, customer trends, and market opportunities to identify risks, remove barriers, and accelerate performance.
• Drive execution of the selling process, quote management expectations, clienteling strategies, financing initiatives, and customer follow-up programs.
• Assess competitive trends and emerging opportunities and translate insights into actionable market plans.
• Build, develop, and retain exceptional Store Managers and high-performing teams.
• Lead district talent strategy, including recruiting, succession planning, leadership development, internal promotions, and new store readiness.
• Foster an inclusive, people-first culture in which Associates feel valued, supported, challenged, and inspired to grow.
• Coach through regular store visits, talent reviews, performance conversations, and development planning.
• Identify people-related opportunities and challenges early and partner with cross-functional teams to find solutions.
• Strengthen the talent pipeline and employer brand through community outreach, networking, and relationship building.
• Ensure teams deliver a remarkable customer experience and use customer feedback to improve service and results.
• Drive execution of operational standards, merchandising, inventory management, promotional initiatives, and company programs across the district.
• Partner with stakeholders to execute strategic initiatives, support new store openings and business changes, and simplify processes.
• Maintain accountability for compliance, safety, asset protection, inventory integrity, staffing, and policy adherence while modeling company values.
• Perform other reasonable duties for the role as requested by management.
• Travel throughout assigned markets for store visits, new store openings, company meetings, leadership events, and other business initiatives.

Benefits

• Annual Bonus Program
• Inaugural Grant Equity Award
• 401K matching contribution
• Financial wellness tools
• Medical, dental, and vision coverage
• Health Savings and Flexible Spending Accounts
• Paid parental leave
• Life and AD&D insurance
• Short-term and long-term disability insurance
• Critical illness and accident insurance
• Employee Assistance Program
• Up to 160 hours of paid time off within the fiscal calendar year, prorated from date of hire
• 8 paid company-recognized holidays
• Pet insurance
• Associate discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager