District Manager

Sun Com Mobile•Augusta, GA

2d•$60,000 - $75,000

About The Position

Sun Com Mobile is hiring a District Manager to oversee a group of Cricket Wireless retail stores and help the company meet its business goals. The role involves coordinating store operations, managing and developing teams, maintaining company standards, resolving customer issues, and identifying opportunities for sales and expansion. The position is full-time, has a day-shift schedule, and is on the road. The posting lists base pay of $40,000–$50,000, plus incentives of $20,000–$25,000 and an uncapped monthly incentive opportunity. It also lists an annual salary range of $60,000–$75,000. Sun Com Mobile describes itself as the largest authorized retailer of Cricket Wireless, with more than 600 stores across 18 U.S. states. Its stated mission is to be Cricket Wireless’s partner of choice by delivering an exceptional customer experience and a superior wireless value proposition.

Requirements

Proven district management experience.
Knowledge of management techniques and best practices.
Ability to meet sales targets and business production goals.
Ownership and pride in performance and its impact on company success.
Critical-thinking and problem-solving skills.
Ability to work as a team player.
Good time-management skills.
Strong interpersonal and communication skills.
Familiarity with industry rules and regulations.

Nice To Haves

High school diploma or equivalent (preferred).
One year of management experience (preferred).
One year of retail sales experience (preferred).
Spanish language skills (preferred).

Responsibilities

Plan and coordinate business operations across store locations to achieve financial goals.
Manage a team of professionals on a daily basis to meet or exceed company objectives.
Identify skill gaps and schedule training for team members.
Address team concerns and provide direction as needed.
Ensure business operations comply with company standards.
Resolve customer issues and provide outstanding customer service.
Evaluate team members’ performance and provide improvement feedback.
Build strong working relationships and maintain effective communication with team members.
Identify business challenges and propose appropriate action plans.
Develop strategies for business growth and revenue generation.
Build a positive working and learning environment for team members.
Assist with employee recruitment, promotion, retention, and termination activities.
Ensure teams follow company policies and procedures.
Research local market conditions.
Identify current and prospective sales and expansion opportunities.
Perform other tasks as assigned.