District Manager

Lifestyle Communities•Durham, NC

About The Position

The District Manager oversees the operational and financial performance of an apartment community and works to provide an exceptional experience for team members, residents, and guests. The role leads and develops community leasing, resident services, and maintenance teams; maintains property quality and budget performance; and partners with cross-functional teams to support effective, compliant operations. The District Manager reports to the Regional Portfolio Manager and leads a team that includes a Leasing Manager, Resident Services Manager, and Maintenance Manager.

Requirements

  • High school degree or equivalent.
  • At least 2 years of multifamily management experience at Community Manager level or higher.
  • Strong leadership aptitude.
  • Ability to multitask and work in a fast-paced, dynamic environment.
  • Outstanding customer service skills.
  • Strong communication and conflict-management resolution skills.
  • Ability to manage operations within an approved annual budget and strong financial analysis skills.
  • Ability to quickly learn property management software.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with both Class A and lease-up management preferred.

Responsibilities

  • Provide an exceptional experience for team members, residents, and guests of a multifamily property.
  • Lead, manage, direct, and develop community leasing, resident services, and maintenance teams.
  • Ensure property maintenance meets company quality standards and the community operates within an approved budget.
  • Partner with marketing, legal, human resources, and finance teams to ensure effective and compliant community operations.
  • Ensure the team completes work in accordance with required compliance standards and applicable regulations.
  • Manage general leasing and renewal activities and oversee rent collection processes.
  • Complete the monthly financial package for Regional Portfolio Manager review.
  • Optimize department goals to align with overall property success.
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