District Manager Retail Execution
About The Position
The Retail Execution District Manager leads frontline execution within a defined territory, overseeing retail associates responsible for in-store merchandising, sales support, and program delivery. The role ensures consistent execution of client standards through hands-on coaching, store-level engagement, and day-to-day operational management. It focuses on execution excellence, including staffing, scheduling, training, and performance management of hourly or field-based teams, while maintaining relationships with store leadership and achieving retail objectives. The position includes direct responsibility for hiring, retaining, training, coaching, guiding, directing, and developing direct reports, and may involve delegating work and mentoring indirect reports. It requires travel within a five-state territory—Georgia, Tennessee, South Carolina, North Carolina, and Virginia—with 30% travel expected. Work is performed in retail stores, potentially in refrigerated, freezer, and deli/bakery areas. The job typically requires spending 66% or more of each workday in physically active tasks. The employer is a sales and marketing agency providing outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods across multiple retail trade channels. The role remains open until filled.
Requirements
- High school education.
- At least 2 years of relevant experience; the detailed qualifications section specifies 2–4 years.
- At least 2 years of supervisory experience managing remote employees.
- Experience in retail execution, merchandising, CPG, field sales, or retail operations leadership.
- Expected to travel 30% and able to travel within Georgia, Tennessee, South Carolina, North Carolina, and Virginia.
- Strong coaching, mentoring, and employee development skills.
- Ability to motivate and engage remote teams and build accountability across dispersed teams.
- Strong accountability and performance management experience.
- Excellent communication and presentation skills, including adapting communication for frontline and management audiences.
- Comfort interacting with executives and client leadership.
- Strong time-management, organizational, and prioritization abilities, including managing multiple priorities in a fast-paced retail environment.
- Professional and polished executive presence.
- Strong Power BI proficiency.
- Comfort using Microsoft Outlook and Windows-based systems.
- Knowledge of retail execution and merchandising fundamentals, including planograms, shelving, pricing/signage, and product placement.
- Familiarity with retail operations across grocery, mass, and specialty channels.
- Knowledge of territory-based staffing, scheduling, store coverage models, and in-store execution of resets, promotions, and demonstrations.
- Working knowledge of retail reporting such as store audits, execution reports, and coverage metrics; ability to interpret performance data and identify gaps and trends.
- Knowledge of performance management, coaching, feedback, evaluations, hiring, onboarding, and training practices for hourly and field teams.
- Ability to coach in real time in stores, deliver effective feedback, and improve performance and accountability.
- Ability to organize and execute multiple store-based projects, manage schedules and routes, and maintain attention to detail.
- Ability to build trust and credibility with store managers and local client stakeholders, represent the company professionally, and resolve day-to-day issues.
- Uses reporting tools, Excel, and internal systems to track performance and activity.
- Demonstrates follow-through, adaptability, independent problem solving, ownership of territory results, and empathy while driving performance expectations.
- Able to perform the essential functions of the job in retail in-store environments, including variable-temperature areas.
- Able to engage in considerable physical activity, lift, push, and pull up to 50 pounds, stand for long periods, use consumer goods products, and safely prepare and serve food and beverages when applicable to product demonstrations.
Responsibilities
- Oversee in-store program execution, merchandising, and audit activities to meet client standards.
- Ensure product placement, shelf standards, and merchandising compliance.
- Directly manage, coach, and develop retail associates through field engagement and structured feedback.
- Support hiring, scheduling, training, and performance management of frontline teams.
- Monitor execution through reporting and store visits, and address performance gaps through coaching and training.
- Ensure timely completion of retail projects and coverage expectations.
- Build relationships with store leadership and client partners to support execution objectives.
- Manage schedules, reporting, and expenses aligned to territory expectations.
- Hire, retain, train, coach, guide, direct, and develop direct reports using company-wide processes, tools, and resources.
- Delegate work and provide guidance, direction, and mentoring to indirect reports as needed.
- Manage territory staffing, scheduling, routes, and store coverage to meet client expectations.
- Provide timely reporting and updates on execution and performance, and apply reporting insights to adjust execution.
- Resolve day-to-day operational issues and escalate them appropriately.
Benefits
- Full-time medical, dental, vision, and life benefits.
- 401(k) with company match.
- Training and career development.
- Generous paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
