District Manager in Training - Environmental Services

Healthcare Services Group•Jackson, MS

About The Position

Healthcare Services Group’s District Manager-In-Training program is an approximately 16-week, hands-on and computer-based training program preparing associates to manage multiple Environmental Services accounts in an assigned territory. The role includes learning district management responsibilities while meeting company policies, procedures, and federal and state requirements. The position requires travel of up to 75% for account and facility visits and regional activities, and willingness to relocate and live in the assigned market. The District Manager in Training supports Environmental Services quality, staffing, inventory, safety, customer service, account performance, and reporting. The role includes conducting building tours with Account Managers, reviewing quality documentation and reports, communicating with facility administrators and HCSG staff, and helping train and guide housekeeping teams. The associate must be able to perform the job assignments of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.

Requirements

High school diploma or equivalent.
Ability to follow oral and written instructions, perform routine repetitive tasks daily, and maintain a positive attitude.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills and a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with applicable COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds; stand, sit, bend, and walk for extended periods; perform routine repetitive tasks continuously; and work around cleaning products.
Willingness to relocate and live in the assigned market.
Consistent attendance and punctual arrival.

Nice To Haves

Bachelor’s degree in management or a related field.
Two years of Environmental Services experience in a healthcare environment and personnel supervision.

Responsibilities

Manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Learn and perform the job assignments of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.
Provide leadership, support, and guidance to ensure staff meets Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations.
Conduct weekly building tours with Account Managers to assess work quality using QCIs for documentation purposes.
Maintain accurate records for income and expenditures, supplies, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Act as a liaison between building Account Managers, administrators, and HCSG staff; communicate directives effectively to managers.
Use protective gear where appropriate and train staff in safe, proper mixing and use of cleaning solutions.
Address equipment and cleaning-product needs or malfunctions in a timely manner, and ensure established standards, safety, and quality guidelines are met.
Follow infection-control and universal-precaution policies, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service training for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel to accounts and facilities and participate in regional activities as required.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans, subject to state availability.
Training and associate-development opportunities, including a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, including health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance for employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan for eligible employees after two years of service.
Nationwide transfer opportunities.