District Manager in Training - Environmental Services

Healthcare Services Group•Richmond, VA

About The Position

Healthcare Services Group (HCSG) is hiring a District Manager in Training for Environmental Services. The approximately 16-week interactive program combines hands-on and computer-based training to prepare the associate to manage multiple accounts in an assigned territory according to company policies and procedures and applicable federal and state requirements. The position also requires the ability to perform the duties of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker. The role provides leadership, support, and guidance to Environmental Services staff so that quality standards, inventory levels, safety guidelines, and customer service expectations are met. It includes regular facility visits, staff training and quality oversight, records and report management, communication with facility and company leadership, and compliance with safety and infection-control procedures. Travel of up to 75% is required for account and facility visits and regional activities. The associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Two years of Environmental Services experience in a healthcare environment and personnel supervision is desired.
Positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills and a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Must be able to lift and carry up to 50 pounds, push and pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously and work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.

Responsibilities

Manage multiple accounts in an assigned territory according to policies, procedures, and federal and state requirements.
Be able to perform the job assignments of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.
Provide leadership, support, and guidance to staff to ensure Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations are met.
Conduct weekly building tours with the Account Manager and assess work quality using QCIs for documentation.
Maintain accurate records for income and expenditures, supplies, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison between building Account Managers, Administrators, and HCSG staff; communicate directives effectively to managers.
Use required protective gear, train staff in safe practices and proper mixing of cleaning solutions, and address equipment or cleaning-product needs and malfunctions in a timely manner.
Ensure established standards, safety, and quality guidelines are met; follow infection-control and universal-precaution procedures, including proper reporting, isolation, and handwashing.
Lead training, quality-control procedures, and in-service sessions for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively through courteous and cooperative interactions with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and participation in regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability depends on state.
Employee Assistance Programs for employees and their families, covering health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and eligible family members or dependents.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.
Hands-on and computer-based training and opportunities for career development and promotion from within.
Personal protective equipment provided and required for applicable functions.