District Manager in Training - Environmental Services

Healthcare Services Group, Inc.•Cary, NC

About The Position

Healthcare Services Group (HCSG) is hiring a District Manager in Training for its Environmental Services operations. The approximately 16-week program combines hands-on and computer-based training to prepare the associate to manage multiple accounts in an assigned territory according to company policies and procedures and applicable federal and state requirements. The role includes learning and performing the work assignments of light and heavy housekeepers, laundry workers, and personal clothing workers. The District Manager in Training supports Environmental Services teams in meeting quality, inventory, safety, and customer-service standards. The position involves building visits, operational and financial reporting, payroll and personnel administration, communication between facility and HCSG leadership, safety and infection-control practices, staff training, and positive interactions with clients, residents, and guests. Travel of up to 75% is required for account and facility visits and regional activities. The associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Demonstrate a positive attitude, follow oral and written instructions, and perform routine, repetitive tasks daily.
Must be able to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Must be able to lift and carry up to 50 pounds, push and pull up to 50 pounds, and stand, sit, bend, and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously.
Must be able to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in Environmental Services in a healthcare environment and personnel supervision is desired.

Responsibilities

Manage multiple accounts in an assigned territory according to policies, procedures, and federal and state requirements.
Be able to perform the job assignments of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.
Provide leadership, support, and guidance so staff meet Environmental Services quality standards, inventory levels, safety guidelines, and customer-service expectations.
Conduct weekly building tours with Account Managers and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Act as a liaison among building Account Managers, Administrators, and HCSG staff; communicate directives effectively to managers from administrators and HCSG operational leadership.
Use appropriate protective gear; train staff in safe mixing and use of cleaning solutions and ensure safety and quality standards are met.
Address equipment and cleaning-product needs or malfunctions in a timely manner.
Follow infection-control and universal-precaution policies, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service training for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability varies by state.
Training and development, with a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, including health, financial, and family services.
Employee Recognition Programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.
Personal protective equipment provided and required for appropriate job functions.