District Manager in Training - Environmental Services

Healthcare Services Group, Inc.•Jackson, MS

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 16-week interactive program combining hands-on and computer-based training. The role prepares associates to manage multiple Environmental Services accounts in an assigned territory, following company policies and procedures and applicable federal and state requirements. The position also requires the ability to perform the duties of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker. The role provides leadership and operational support to account teams, including maintaining service quality, inventory, safety, customer service, financial records, and staffing processes. It serves as a liaison among building Account Managers, administrators, and HCSG staff. Travel of up to 75% is required for facility visits and regional activities. The successful candidate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Two years of experience in Environmental Services in a healthcare environment and personnel supervision is desired.
Ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment.
Highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Must be able to lift and carry up to 50 pounds; push and pull up to 50 pounds; and stand, sit, bend, and walk for extended periods.
Must be able to perform routine, repetitive tasks continuously and work around cleaning products.
Must be willing to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.

Responsibilities

Manage multiple accounts in an assigned territory in accordance with policies, procedures, and federal and state requirements.
Be able to perform the job assignments of a light housekeeper, heavy housekeeper, laundry worker, and personal clothing worker.
Provide leadership, support, and guidance to ensure staff meet Environmental Services quality standards, inventory levels, safety guidelines, and customer service expectations.
Conduct weekly building tours with the Account Manager to assess work quality and document findings using QCIs.
Maintain accurate records of income and expenditures, supplies, personnel, and equipment.
Run and review reports, approve payroll issues, and review Employee Warning Notices.
Assist with or participate in open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison among the building Account Manager, administrators, and HCSG staff, and communicate directives to managers effectively.
Use protective gear as appropriate and train staff in safe practices, including proper mixing and use of cleaning solutions.
Address equipment and cleaning-product needs or malfunctions in a timely manner and ensure established safety and quality standards are met.
Follow infection-control and universal-precautions policies, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service education for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and being courteous and cooperative with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability varies by state.
Training and associate development, including promotion-from-within opportunities.
Free employee assistance programs for employees and their families, covering health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.