District Manager in Training - Dining Services

Healthcare Services Group•Piscataway, NJ

13d

About The Position

Healthcare Services Group’s District Manager-in-Training (MIT) program provides approximately 20 weeks of hands-on and computer-based training to prepare associates to manage multiple Dining Services accounts in an assigned territory. The role includes learning to perform the assignments of a cook, prep cook, dietary aide, and dishwasher as needed, while developing leadership and operational skills in a healthcare dining-services environment. The position requires travel of up to 75% for facility visits and regional activities, as well as willingness to relocate and live in the assigned market. The District Manager-in-Training supports staff and account operations, monitors service quality and food safety, maintains operational and personnel records, and communicates between account managers, facility administrators, and HCSG leadership. The role also involves ensuring compliance with applicable policies, safety requirements, infection-control procedures, and customer-service standards.

Requirements

High school diploma or equivalent required.
Ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment.
Highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Strong organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push or pull up to 50 pounds.
Ability to stand, sit, bend, and walk for extended periods and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production or service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Learn to manage multiple accounts in an assigned territory according to company policies and procedures and federal and state requirements.
Perform cook, prep cook, dietary aide, and dishwasher job assignments as necessary.
Provide leadership, support, and guidance to staff to help meet Dining Services quality standards, inventory levels, food safety guidelines, and customer-service expectations.
Conduct weekly building tours with the Account Manager to assess work quality and document findings using QCIs.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as necessary.
Act as a liaison between the building Account Manager, administrators, and HCSG staff.
Communicate directives effectively to managers from administrators and HCSG operational leadership.
Use protective gear as appropriate and train staff in the safe and proper mixing and use of cleaning solutions.
Address equipment and cleaning-product needs or malfunctions in a timely manner.
Ensure established standards, safety requirements, and quality guidelines are met.
Follow infection-control and universal-precaution policies and procedures, including appropriate reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service sessions for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and interacting courteously and cooperatively with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel for account and facility visits and regional activities, up to 75%.

Benefits

Medical, dental, vision, and other supplemental health plans, subject to state availability.
Free telemedicine and prescription discount program.
Training and development opportunities, including a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, supporting health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund for emergency, hardship, and disaster assistance to employees and their dependents or family members.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.