District Manager in Training - Dining Services

Healthcare Services Group, Inc.•Belleville, IL

About The Position

Healthcare Services Group’s District Manager-in-Training program is an approximately 20-week interactive training program combining hands-on and computer-based learning. The role prepares associates to manage multiple Dining Services accounts in an assigned territory according to company policies and procedures and federal and state requirements. The District Manager may perform the work of a cook, prep cook, dietary aide, and dishwasher as needed. The position provides leadership, support, and guidance to staff to help meet Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. It includes conducting weekly building tours with Account Managers, maintaining and reviewing operational and financial records, supporting payroll and open enrollment processes, and communicating between building Account Managers, administrators, and HCSG leadership. The role also requires attention to safety, sanitation, infection control, punctuality, and positive interactions with residents, clients, and coworkers. Travel of up to 75% is required for account and facility visits and regional activities. The associate must be willing to relocate and live in the assigned market.

Requirements

High school diploma or equivalent required.
Demonstrated positive attitude and ability to follow oral and written instructions and perform routine, repetitive tasks daily.
Ability to complete regulatory compliance courses in sanitation and safety, identify issues, and implement necessary changes.
Ability to lead, direct, and support a team in a diverse environment, with highly developed interpersonal, analytical, and communication skills.
Successful P&L and budgetary management skills.
Exceptional organizational and time-management skills, with a proven track record of growing accounts.
Must submit to a Motor Vehicle Check and maintain a valid driver’s license.
Basic computer skills, including web-based reporting.
Must comply with COVID-19 vaccination policies as required by state, local, and/or customer requirements.
Ability to lift and carry up to 50 pounds and push and pull up to 50 pounds; stand, sit, bend, and walk for extended periods; and perform routine, repetitive tasks continuously.
Ability to work around cleaning products.
Willingness to relocate and live in the assigned market.

Nice To Haves

Bachelor’s degree in management or a related field preferred.
Two years of experience in quantity food production/service and personnel supervision desired.
Specialized training in Dining Services management and nutrition desirable.

Responsibilities

Manage multiple accounts in an assigned territory according to policies, procedures, and federal and state requirements.
Perform cook, prep cook, dietary aide, and dishwasher job assignments as necessary.
Provide leadership, support, and guidance to staff to ensure Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations are met.
Conduct weekly building tours with Account Managers and assess work quality using QCIs for documentation.
Maintain accurate records of income and expenditures, supplies, food, personnel, and equipment.
Run and review reports, approve payroll issues, review Employee Warning Notices, and assist with open enrollment by providing information and collecting applications and waivers as needed.
Act as a liaison among building Account Managers, administrators, and HCSG staff, and communicate directives effectively to managers.
Use appropriate protective gear; train staff in safe handling and mixing of cleaning solutions and adherence to safety precautions.
Address equipment and cleaning-product needs or malfunctions in a timely manner and ensure established standards, safety, and quality guidelines are met.
Follow infection control and universal precautions, including proper reporting, isolation, and handwashing procedures.
Lead training, quality-control procedures, and in-service training for housekeeping staff.
Maintain consistent attendance and punctuality.
Represent HCSG positively by following instructions and behaving courteously and cooperatively with supervisors, coworkers, and client staff.
Interact positively, pleasantly, and tactfully with residents, staff, and facility guests.
Travel up to 75% for account and facility visits and participation in regional activities.

Benefits

Free telemedicine and prescription discount program.
Medical, dental, vision, and other supplemental health plans; availability depends on state.
Employee development and education opportunities, including a promotions-from-within philosophy.
Free Employee Assistance Programs for employees and their families, covering health, financial, and family services.
Employee recognition programs.
Going Beyond Assistance Fund, providing emergency, hardship, and disaster assistance to employees and eligible family members or dependents.
Paid holidays and vacation for eligible employees.
Early access to a portion of earnings through PNC EarnedIt.
Employee Stock Purchase Plan available to eligible employees after two years of service.
Nationwide transfer opportunities.