Open Jobs District Asset Protection Manager - Jacksonville/Panhandle FL

Sephora•Jacksonville, FL

6d•Remote

About The Position

The District Asset Protection Manager leads asset protection strategies across multiple Sephora retail locations in the Jacksonville/Panhandle Florida district. The role reduces shrink, mitigates risk, and strengthens operational excellence through data-driven decision making while leading and developing a district team of Asset Protection Partners. The ideal candidate will be based in Jacksonville, Florida and should be able to travel approximately 75%, including local, overnight, and out-of-town travel, and attend asset protection meetings and conferences. The role also requires working in a fragrance-filled retail environment. The manager partners with store and corporate leadership to address safety and profit risks, supports high-shrink and high-risk locations, oversees investigations, ensures asset protection systems are working and properly used, and develops external relationships to support Organized Retail Crime initiatives. The position requires discretion, sound judgment, leadership, analytical ability, strong communication, and knowledge of asset protection practices and applicable retail law.

Requirements

At least 5 years of asset protection or loss prevention experience in a multi-unit retail environment or equivalent leadership role.
Proven experience handling sensitive and confidential asset protection matters with discretion and integrity.
Demonstrated ability to navigate emergencies and high-risk situations effectively.
Ability to build, coach, and lead proactive asset protection teams.
Excellent verbal and written communication skills, including experience presenting to senior leadership.
Strong collaboration and business-partnering skills with store leadership and cross-functional teams.
Ability to analyze data and trends to develop informed risk-mitigation strategies.
Effective decision-making and problem-solving in complex, fast-paced situations.
Strong organizational, planning, and time-management skills.
Ability to develop clear, concise plans, policies, and procedures.
Working knowledge of asset protection applications, retail store systems, and Microsoft Office.
Understanding of criminal and civil law as it applies to the retail environment.
Ability to travel approximately 75%, including local, overnight, and out-of-town travel, and attend asset protection meetings and conferences.
Ability to work in a fragrance-filled retail environment.

Nice To Haves

Wicklander-Zulawski certification or other formal behavioral interview training preferred.
Strong interviewing capabilities.

Responsibilities

Develop and execute districtwide asset protection strategies to reduce shrink and drive sustainable operational improvement.
Identify and resolve safety and profit risks with store and corporate leadership, providing focused support to high-shrink and high-risk locations, including Extreme Shrink 2.0 stores.
Recruit, hire, train, and lead Asset Protection Partners across the district, fostering accountability, learning, and performance.
Design and deliver training for Asset Protection Partners and store teams on safety, shrink reduction, audits, and asset protection best practices.
Conduct regular store visits, audits, and assessments to ensure compliance with asset protection standards, policies, and procedures.
Lead and oversee investigations into shrink, internal theft, fraud, and criminal activity, ensuring ethical, discreet, and compliant execution.
Use exception-based reporting and analytical tools to identify trends and mitigate internal and external theft.
Ensure asset protection systems, including CCTV, alarms, and locking mechanisms, are operational, maintained, and properly utilized.
Build relationships with law enforcement, mall security, property management, and retail industry partners to support Organized Retail Crime initiatives.
Partner with Store Leadership, Human Resources, and corporate teams to resolve asset protection matters effectively.
Demonstrate Sephora values in work and interactions.
Travel approximately 75%, including local, overnight, and out-of-town travel, and attend asset protection meetings and conferences.

Benefits

Medical, dental, and vision coverage.
Company-paid disability and life insurance.
401(k) with 4% company match.
FSA and HSA programs.
Student Debt Retirement plan, with qualifying student loan payments eligible to earn the Sephora 401(k) match.
PTO, flexibility, and protected leave.
Training, development, and tuition reimbursement.
30% discount on merchandise and services, opportunities for free product or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
May be eligible to earn bonuses.