Open Jobs Asset Protection Partner

Sephora•New York City, NY
•Onsite

About The Position

As an Asset Protection Partner at Sephora, you will safeguard company assets and help maintain a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you will implement safety and shrink strategies, monitor store activity, and respond to incidents professionally and with care. The role spends 75–80% of its time on the selling floor and may support multiple locations as needed. Full-time schedules are 30–40 hours per week, with availability required during peak retail operations, including nights, weekends, and holidays. The position is hourly and non-exempt.

Requirements

  • 1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
  • Understanding of retail operations, shrink, and safety.
  • Ability to build trust and collaborate across teams.
  • Conflict de-escalation skills.
  • Comfort using CCTV and reporting tools.
  • Excellent communication skills and attention to detail.
  • Physical ability to lift and carry up to 50 pounds.
  • Availability for the required minimum number of weekly shifts and hours, including peak retail periods.
  • Punctuality and consistent attendance.

Responsibilities

  • Promote safety awareness by leading or joining meetings and training on asset protection and safety protocols.
  • Maintain a strong store presence, spending 75–80% of working time on the selling floor to deter theft, support service, and maintain a safe environment.
  • Partner with store leaders to align shrink-reduction and safety initiatives.
  • Use CCTV and reporting tools to monitor store activity, identify losses, and conduct investigations.
  • Respond to incidents and de-escalate situations professionally, prioritizing safety and the client experience.
  • Conduct audits and prepare reports related to asset protection efforts.
  • Follow asset protection policies and licensing requirements.
  • Support multiple locations as needed.
  • Represent Sephora and testify in court on behalf of the company if required.
  • Meet the required minimum number of weekly shifts and hours, remain punctual, and maintain consistent attendance.
  • Be available during peak retail operations, including nights, weekends, and holidays.

Benefits

  • Comprehensive healthcare and wellbeing benefits, based on eligibility.
  • Inclusion and belonging commitment: Sephora pledges to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
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