Open Jobs Asset Protection Partner

Sephora•Austin, TX

7d•Onsite

About The Position

The Asset Protection Partner safeguards Sephora’s assets and supports a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, this role helps implement safety and shrink strategies, monitors store activity, and responds to incidents professionally and with care. The role spends 75–80% of its time on the selling floor and may support multiple locations as needed. It requires availability during peak retail operations, including nights, weekends, and holidays, and the ability to meet the required minimum weekly shifts and hours. Full-time hours are 30–40 per week.

Requirements

1–2 years of experience in retail operations, sales, hospitality, asset protection, or loss prevention.
Understanding of retail operations, shrink, and safety.
Ability to build trust and collaborate across teams.
Conflict de-escalation skills.
Comfort using CCTV and reporting tools.
Excellent communication and attention to detail.
Physically able to lift and carry up to 50 lbs.
Availability for peak retail operations, including nights, weekends, and holidays.
Ability to meet the required minimum number of weekly shifts and hours.

Responsibilities

Promote safety and awareness by leading or joining meetings and training to increase asset protection and reinforce safety protocols.
Maintain a strong store presence, spending 75–80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
Collaborate with managers to align shrink-reduction and safety initiatives.
Use CCTV and reporting tools to identify and investigate losses.
De-escalate incidents professionally, prioritizing safety and the client experience.
Execute audits and prepare reports for asset protection efforts.
Adhere to asset protection policies and licensing requirements.
Support multiple locations as needed.
Represent Sephora and testify in court on behalf of the company if required.
Meet the required minimum weekly shifts and hours, remain available during peak retail operations, and maintain punctuality and consistent attendance.