Distributor Business Manager - ExxonMobil

MarketStar•Ogden, UT

2d•Hybrid

About The Position

MarketStar is seeking a Distributor Business Manager to manage a designated territory of accounts across the United States and Canada, with responsibility for revenue and sales quotas. The role focuses on growing and retaining business, building relationships with distributors and ExxonMobil teams, resolving distributor issues, and delivering value to clients. The position is based in Ogden, Utah, with a hybrid schedule requiring three days per week in the office, and reports to a Sales Manager. The successful candidate will manage account strategies and rebate programs, coordinate with internal support teams, track customer engagement in Salesforce, and meet daily, weekly, monthly, and quarterly targets. They will work collaboratively with account counterparts and departments such as Purchasing, Sales and Service, Operations, Marketing, and Leadership. The position also involves using training resources to maintain product knowledge and providing recommendations to improve sales processes and customer support.

Requirements

Previous account management experience with direct ownership of a sales quota.
High proficiency in Excel, including sorting, filtering, and running basic sales reports.
Exceptional written and verbal communication skills, including the ability to communicate with high-level customer contacts.
Ability and desire to learn quickly and retain detailed information.
Ability to create order from ambiguity.
Ability to think through and resolve issues and customer needs.
Ability to multitask, manage time effectively, and adapt to change.
Proven track record of completing projects by associated deadlines.
Strong commercial and negotiation skills.
Ability to manage semi-complex contracts and pricing.
High-level relationship management skills, including C-suite exposure.
Creative thinking and data-driven decision-making.

Nice To Haves

Knowledge of the finished lubricant industry.
Indirect sales experience.
Sales experience in a business environment.

Responsibilities

Manage a designated territory of accounts with associated revenue and sales quotas.
Build and manage relationships across customer and ExxonMobil teams.
Serve as the primary contact for distributor issues and coordinate with multiple support teams to resolve them.
Retain existing business through strategic planning and customer engagement.
Provide insights, learnings, and recommendations to improve sales processes and customer support.
Use client-provided and self-guided training resources to maintain product knowledge.
Meet daily, weekly, monthly, and quarterly targets.
Record customer interactions and engagement in Salesforce CRM.
Collaborate with counterparts to foster a team culture focused on growth.
Execute account strategies and rebate programs.
Build and maintain relationships with Purchasing, Sales and Service, Operations, Marketing, and Leadership departments.