Sales Account Manager - ExxonMobil

MarketStar•Ogden, UT

12d•Hybrid

About The Position

MarketStar is seeking a Sales Account Manager to manage a designated territory of ExxonMobil accounts and contribute to client value and business growth. The role is based in Ogden, Utah, on a hybrid basis, and reports to the Manager of Account Management. The account manager owns an associated revenue and sales quota, develops customer relationships, retains and grows existing business, and identifies new customers. The position involves working with customer and ExxonMobil teams, coordinating with support teams, tracking pipeline and forecasts, recording engagement in Salesforce, and collaborating with colleagues to improve customer support and sales processes.

Requirements

Previous account management experience with direct ownership of a sales quota.
High proficiency in Excel, including sorting, filtering, and running basic sales reports.
Exceptional written and verbal communication skills, including communicating with high-level customer contacts.
Ability and willingness to learn quickly and take on necessary tasks.
Innovative mindset and willingness to contribute creative solutions to problems.
Ability to think and react quickly to resolve issues and meet customer needs.
Ability to multitask, manage time effectively, and adapt to change.
Proven track record of completing projects with associated deadlines.

Nice To Haves

Auto industry experience.
Lubricant sales experience.

Responsibilities

Manage a designated territory of accounts with an associated revenue and sales quota.
Build and manage relationships across customer and ExxonMobil teams.
Serve as the primary contact for resolving customer issues, coordinating with multiple support teams.
Retain existing business through strategic planning and customer engagement.
Identify and pursue upsell opportunities through customer discovery and organic conversations.
Identify new customers across the territory and educate and enable them to purchase ExxonMobil products.
Use data to manage, review, and report on the pipeline to the manager each week, including a forecast and plan to achieve targets.
Provide insights, learnings, and recommendations to improve the sales process and customer support.
Use client-provided and self-guided training resources to maintain product knowledge.
Attain daily, weekly, monthly, and quarterly targets.
Record customer interactions and engagement in Salesforce CRM.
Collaborate with counterparts to foster a team culture focused on growth and engagement.
Perform other applicable duties as assigned.