Distribution Project Coordinator
About The Position
The Distribution Project Coordinator manages distribution for clinical trial protocols at Catalent’s Philadelphia site. The role works with Project Management to establish study-specific distribution needs, maintain client relationships, and help ensure timely, compliant distribution operations for global clinical trials. The coordinator manages customer order pipelines, coordinates shipments, maintains shipment protocol documentation, and ensures execution aligns with customer expectations, agreed service scope, applicable Standard Operating Procedures, and customer-approved protocols. The position is based 100% onsite in Philadelphia, Pennsylvania, in the Bensalem/Northeast Philadelphia area. The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; start and end times may fluctuate daily to meet business needs.
Requirements
- Associate degree or equivalent work experience.
- Strong attention to detail and ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office and ability to quickly learn ERP and business systems.
- Effective communication, negotiation, presentation, project management, and relationship-building skills.
- Ability to work independently, exercise sound judgment, solve problems, and make ethical decisions.
- Demonstrated initiative, teamwork, a continuous improvement mindset, and results-driven execution under pressure.
Nice To Haves
- Bachelor’s degree.
- At least 1–2 years of customer service experience in a current Good Manufacturing Practice-regulated environment.
- Experience with distribution, cold-chain operations, cGMP, and FDA regulations.
Responsibilities
- Work with Project Management to define study-specific distribution needs.
- Anticipate and resolve distribution problems, reporting findings to Project Management and the client.
- Ensure execution aligns with customer expectations and the agreed scope of services.
- Manage the customer order pipeline, including guiding Sales & Operations Planning teams and Distribution on upcoming orders.
- Coordinate scheduling of international and large-volume shipments with the Distribution Department.
- Generate and maintain Distribution Master Checklists for shipment protocols, obtaining appropriate approvals.
- Ensure study drug shipments comply with applicable Standard Operating Procedures and customer-approved protocols.
- Review material setup in enterprise systems for distribution-specific items.
- Perform other duties as assigned.
Benefits
- Defined career path and annual performance review and feedback process.
- Diverse, inclusive culture.
- Potential for career growth on an expanding team.
- Competitive paid time off and 8 paid holidays.
- Community engagement and green initiatives.
- Medical, dental, and vision benefits effective on the first day of employment.
- Tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
