Distribution Operations Manager

Shaw•Elkhart, IN

10d•Onsite

About The Position

Shaw Industries Group, Inc. is seeking a Distribution Operations Manager to oversee the daily operations of its Regional Distribution Center in Elkhart, Indiana. The facility supports receiving, processing, shipping, storing, and delivering flooring products. The manager guides approximately 15 associates, including drivers and warehouse associates, across two shifts, and is responsible for operational performance, safety, customer experience, associate engagement, and cost efficiency. The role involves setting clear direction and expectations, coaching associates, addressing operational barriers, collaborating with Sales and Customer Service, and communicating facility performance and improvement opportunities to the Director of Regional Operations. The manager also maintains compliance with Department of Transportation regulations and company safety protocols, improves processes, develops the facility’s market presence for Shaw Truck, and optimizes transportation equipment and staffing for delivery and pickup services. Travel to regional warehouse locations may be needed.

Requirements

Bachelor’s degree and at least 1 year of logistics experience; or associate degree and at least 3 years of logistics experience; or high school diploma/GED and 5–7 years of logistics management or supervisory experience.
Capability and aspiration to progress within the organization.
Experience working with hourly associates and guiding teams toward shared operational goals.
Ability to coach and develop leadership teams to improve performance and operational efficiency.
Commitment to high standards and continuous improvement.
Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service.
Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
Leadership experience within large and diverse organizational structures.
Strong written and verbal communication skills for interacting with teams and external partners.
Excellent organizational skills and attention to detail in managing complex workflows.
Willingness and ability to travel to regional warehouse locations as needed.
Initiative and focus on achieving results.

Nice To Haves

Knowledge of Department of Transportation (DOT) compliance and transportation regulations.

Responsibilities

Oversee the Regional Distribution Center’s performance, including safety, customer experience, associate engagement, and cost efficiency.
Provide clear, consistent direction to associates across shifts and remove operational barriers to effective daily execution.
Reinforce performance expectations, coach associates, and support their growth and engagement.
Collaborate with Sales and Customer Service to resolve customer exceptions and uphold service standards.
Communicate with the Director of Regional Operations about facility performance and opportunities for continuous improvement.
Maintain a safe working environment and ensure compliance with DOT regulations and company safety protocols.
Motivate associates to meet facility goals, implement process improvements, and foster ownership and initiative.
Expand market presence for Shaw Truck by negotiating freight rates and securing new business while meeting customer needs.
Optimize transportation equipment and personnel to provide timely and efficient delivery and pickup services.