Distribution Operations Manager
About The Position
The Distribution Operations Manager oversees inbound and outbound distribution functions. Inbound areas include Receiving, Replenishment, Put-away, and Split Case Stocking. Outbound areas include Shipping, Full and Split Case Picking, and RX and Specialty Picking. The role executes strategic plans and provides goals and direction to Function Managers while working with management across levels and shifts to meet distribution center goals. The manager oversees operational performance, safety, staffing, employee development, inventory-loss prevention, compliance, records, budgets, payroll, and expenses. The position works to meet service, cost, and quality requirements for stores or consumers and ensures compliance with applicable laws and regulations, including OSHA, DEA, and FDA requirements.
Requirements
- Bachelor’s Degree and at least 2 years of experience in a distribution, warehousing, or logistics environment, or a High School Diploma/GED and at least 4 years of experience in such an environment.
- At least 2 years of experience with distribution product flow.
- Intermediate-level Microsoft Excel skills.
- Basic Microsoft PowerPoint skills.
- Basic Microsoft Word skills.
- At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership experience.
Nice To Haves
- Experience with outbound responsibilities, including Shipping, Full and Split Case Picking, Pharmacy, and Specialty Picking.
- Experience with inbound responsibilities, including replenishment, put-away, and split case stocking.
- Group facilitation experience with Performance Improvement Teams.
- At least 2 years of experience with cutting-edge material handling equipment.
- At least 2 years of Lean experience in a manufacturing or logistics environment.
- Experience with Statistical Process Control, including data analysis, charting, and control methodology.
Responsibilities
- Execute and support strategic plans as directed by the Manager of Operations and General Manager.
- Provide strategic goals and direction to Function Managers and coordinate with management across levels and shifts to meet distribution center goals.
- Review and recommend operational improvements involving equipment, systems, corrections, activities, and practices within areas of responsibility.
- Emphasize safety throughout operations through direction and review.
- Manage volume and work by supervising employee movement to meet service, cost, and quality requirements for stores or consumers.
- Provide input on hiring and placement, scheduling, work assignments, and delegation to ensure an appropriate organizational structure.
- Mentor and develop Function Managers and employees through training, objective setting, and communication of policies and procedures, while supporting employee morale, motivation, and commitment.
- Recommend, implement, and audit company policies and procedures designed to identify and minimize inventory loss.
- Measure performance compliance and requirements, and direct Function Managers to take appropriate actions to maintain required performance levels.
- Prepare, recommend, and maintain budgets and purchasing responsibilities for assigned areas, measuring and adjusting based on performance.
- Plan, recommend, direct, and review payroll, expenses, and operational budgets for function areas.
- Ensure compliance with national, state, and local laws and regulations, including OSHA, DEA, and FDA requirements.
- Apply policies and procedures fairly and consistently and maintain appropriate required records for assigned function areas.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
