Distribution Center 1st Shift Operations Supervisor (Kansas City)

CVS Health • Kansas City, MO

22d • $43,888 - $85,068

About The Position

The Distribution Center Operations Supervisor leads a team of up to 50 non-exempt colleagues in a CVS Health distribution facility. The role plans, organizes, directs, controls, and supervises the daily activities of an assigned shift and functional area to achieve distribution-center performance goals and metrics. Responsibilities include order selection, replenishment, loading, and shipping store orders, while maintaining high levels of productivity and quality.

The supervisor hires, onboards, trains, schedules, and assigns work; ensures employees have the equipment, materials, and documents needed for their tasks; and monitors and adjusts resources to meet daily production and delivery goals. The role monitors employee performance and work quality, balances workloads during the day, conducts staff meetings, verifies daily worksheets, and uses reports and procedures to project workload and resolve operational issues. It also involves communicating across all levels, making sound business decisions, building and inspiring high-performance teams, and reinforcing safety and security awareness and compliance.

This is a first-shift position, Monday through Friday, with hours ranging from 4:30 a.m. to 2:30 p.m. Overtime may be needed, and flexibility to work Saturdays or Sundays may be required based on operational needs.

Requirements

• At least 2 years of supervisory or group-leading experience in a distribution center, warehouse, or manufacturing environment.
• At least 1 year of experience with Microsoft Office.
• Verifiable high school diploma or GED.
• Availability to work first shift, Monday through Friday, with hours ranging from 4:30 a.m. to 2:30 p.m.

Nice To Haves

• Bilingual Spanish skills.
• Knowledge of a Warehouse Management System (WMS).
• At least 2 years of supervisory or group-leading experience in an automated facility.
• Bachelor’s degree.
• Background in Six Sigma production techniques.

Responsibilities

• Hire, onboard, train, schedule, and assign work to new employees.
• Ensure employees have the equipment, materials, and documents needed to complete their tasks.
• Monitor and adjust resources to achieve daily production and delivery goals.
• Balance workloads using readings throughout the day to achieve the appropriate volume by the projected completion time.
• Monitor each employee’s work performance to ensure quality and quantity standards are met or exceeded.
• Conduct staff meetings and ensure daily worksheets are completed accurately and submitted on time.
• Provide ongoing training and retraining so employees can meet or exceed productivity standards.
• Use reports, summaries, and procedures to project workload and resolve problems during the workday.
• Communicate effectively across all levels.
• Analyze information to make sound business decisions.
• Build, engage, and inspire high-performance teams.
• Promote and reinforce safety and security awareness and compliance among colleagues.
• Supervise order selection, replenishment, loading, and shipping of store orders.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED