Distribution Supervisor - 1st Shift

Dixon Ticonderoga Company•Neenah, WI

About The Position

Dixon Ticonderoga Company is seeking a motivated and experienced Distribution Supervisor to lead daily warehouse, shipping, and receiving operations. The role is responsible for operational excellence, workplace safety, team development, inventory accuracy, and meeting customer service objectives. The ideal candidate is a hands-on leader comfortable in a fast-paced environment and committed to continuous improvement. The schedule is 4:30 a.m. to 1:00 p.m. when the facility is on an 8-hour shift, or 4:30 a.m. to 3:00 p.m. when it is on a 10-hour shift. Overtime and some weekend work are required, and the employee must be able to adjust hours to cover other supervisors’ vacations and similar needs. Dixon was founded in 1936 and is a leading North American supplier of art and education products serving school and retail markets. It is headquartered in Appleton, Wisconsin, and is accelerating global growth with the support of its parent company, FILA. Working conditions may vary and can include temperature variations, dust, noise, and exposure to moving mechanical parts. The listed duties describe the general nature and level of the work and are not an exhaustive list.

Requirements

At least 5 years of leadership experience in transportation, distribution, warehousing, shipping, logistics, or customer service operations.
Working knowledge of warehouse management, inventory control, lean principles, and distribution processes.
Proficiency with Microsoft Office.
Demonstrated success leading teams in a safety-focused, continuous improvement environment.
Strong leadership, problem-solving, and decision-making skills.
Excellent verbal and written communication skills, including the ability to interact effectively with employees, customers, and all levels of management.

Nice To Haves

Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or a related field; equivalent combinations of education and experience are also considered.
Experience leading employees in a unionized environment.
Experience with SAP or a similar ERP/WMS system.

Responsibilities

Promote safe work practices, ensure regulatory compliance, conduct safety training, and maintain housekeeping standards.
Lead, prioritize, and direct daily shipping, receiving, and warehouse operations to support accurate, cost-effective, and on-time customer deliveries.
Drive continuous improvement initiatives in safety, quality, productivity, inventory accuracy, and customer service.
Supervise, coach, and develop team members through training, performance management, employee engagement, and corrective actions as needed.
Manage inventory accuracy through cycle counting, inventory controls, and stock-level monitoring to support customer service and fill-rate goals.
Coordinate internal and external movement of materials, including interplant transfers, stock shortages, returns, and rework activities.
Monitor department productivity, staffing levels, and key performance indicators to achieve operational objectives.
Conduct shipment audits and implement corrective actions to improve service, quality, and operational efficiency.
Partner with leadership on warehouse layout, material handling equipment, dock equipment, and storage solutions.
Maintain operational records, reports, and documentation, and communicate departmental performance, opportunities, and risks to management.
Ensure compliance with company policies, work rules, labor agreement requirements, and operational standards.