Distribution Supervisor - 1st Shift

Dixon Ticonderoga•Neenah, WI

About The Position

Dixon Ticonderoga Company is seeking a motivated and experienced Distribution Supervisor to lead daily warehouse, shipping, and receiving operations. The role is responsible for operational excellence, a strong safety culture, team development, inventory accuracy, and customer service objectives. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is committed to continuous improvement. The schedule is 4:30 a.m.–1:00 p.m. when the facility is on an 8-hour shift, or 4:30 a.m.–3:00 p.m. when the facility is on a 10-hour shift. Overtime and some weekends are required, and the supervisor must be able to flex hours to cover other supervisors’ vacations and similar needs. Working conditions may vary and can include temperature variations, dust, noise, and exposure to moving mechanical parts. The listed duties describe the general nature and level of the work and are not an exhaustive list.

Requirements

  • Minimum 5 years of leadership experience in transportation, distribution, warehousing, shipping, logistics, or customer service operations.
  • Working knowledge of warehouse management, inventory control, lean principles, and distribution processes.
  • Proficiency with Microsoft Office.
  • Demonstrated success leading teams in a safety-focused, continuous improvement environment.
  • Strong leadership, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills, including the ability to interact effectively with employees, customers, and all levels of management.

Nice To Haves

  • Bachelor’s degree in Supply Chain Management, Operations Management, Business Administration, or a related field; an equivalent combination of education and experience is considered.
  • Experience leading employees in a unionized environment.
  • SAP or similar ERP/WMS experience.

Responsibilities

  • Foster a safety-driven culture by promoting safe work practices, ensuring regulatory compliance, conducting safety training, and maintaining housekeeping standards.
  • Lead, prioritize, and direct daily shipping, receiving, and warehouse operations to ensure accurate, cost-effective, and on-time customer deliveries.
  • Drive continuous improvement initiatives that enhance safety, quality, productivity, inventory accuracy, and customer service performance.
  • Supervise, coach, and develop team members through training, performance management, employee engagement, and corrective actions as needed.
  • Manage inventory accuracy through cycle counting, inventory controls, and monitoring stock levels to support customer service and fill-rate goals.
  • Coordinate internal and external movement of materials, including interplant transfers, stock shortages, returns, and rework activities.
  • Monitor department productivity, staffing levels, and key performance indicators to achieve operational objectives.
  • Conduct shipment audits and implement corrective actions to improve service, quality, and operational efficiency.
  • Partner with leadership on warehouse layout, material handling equipment, dock equipment, and storage solutions to support operational growth and efficiency.
  • Maintain required operational records, reports, and documentation while communicating departmental performance, opportunities, and risks to management.
  • Ensure compliance with company policies, work rules, labor agreement requirements, and operational standards.
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