Distillery Tour Guide

Middle West Spirits LLC•Columbus, OH

About The Position

Middle West Spirits is seeking an outgoing, part-time Tour Guide to share the distillery’s story with guests. The role involves leading tours and tastings, educating and engaging visitors, and providing customer service in a retail environment. Training will be provided. The position averages 8–12 hours per week and requires Friday evening and Saturday availability. Compensation is hourly pay plus tips.

Requirements

Must be 21 years of age or older.
Ability to work with a diverse set of team members.
Ability to communicate effectively with a diverse set of clients.
Must be available Friday evenings and Saturdays.
Able to work in warm or cold conditions associated with the distillery.
Able to work at heights and on stairs.
Able to tolerate loud noise and the smells of a functioning distillery.
Able to work near moving mechanical parts and lift-truck traffic.
Able to move up to 50 lbs.

Responsibilities

Present tour narratives and accurately answer questions about the history and production of Middle West Spirits products.
Conduct educational and entertaining product tastings that continue the brand’s story.
Deliver excellent customer service to support sales and customer satisfaction.
Use the point-of-sale cash register system and handle cash and card transactions.
Help plan and run special events.
Engage guests in the retail environment through brand education and relationship building.